Accounts Receivable Property Management

KIMBERLY WESSON

630-***-**** Gilbert, AZ ********@*****.*** linkedin.com/in/kim-Wesson-783a75102 PROFESSIONAL PROFILE

Proactive professional with extensive experience in developing process improvement strategies to troubleshoot identified errors and achieve the organization's goals ensuring compliance with procedures and policies. Team player with the ability to process and resolve data inquiries by searching and reviewing database integrity. Proficient in processing invoices, collecting payment information, evaluating bills, reconciling accounts, and preparing financial reports to ensure data-driven decision-making. SKILLS

● Database Administration

● Credit Analysis & Collections

● Customer Service &

Retention

● Risk Analysis

● Accounts Receivable

● Vendor Management

● Property Management

● Communication

● Procedure Creation

● Leadership

● Requirements

Documentation

● Process Improvement

● Hyperion, Concur, ID Plans,

RCS Roofing and

NetDocuments

● CTI, Ecova, KCI, LMS,

● PeopleSoft

● Microsoft Office

● AS400 & SAP Proficiency

● SalesForce

● GIAS

● Oracle

WORK EXPERIENCE

Accounts Receivable Clerk l CNA National l Scottsdale, Arizona l May, 2023 - Present

● Process and receipt checks daily. Ensure deposits are balanced and turned in by deadline daily.

● Set-up and update new suppliers/vendors. Enter banking information and ensure the payment method is accurate.

● Process all ACH requests through RightSignature. Address all issues pertaining to incorrect banking and/or payment methods.

● Maintain Collections log. Ensure aged reconciling items are cleared in 90 days. Provide weekly updates to management on collection efforts.

Accounts Receivable Specialist l Sagicor Life Insurance l Scottsdale, Arizona l November, 2022 - January, 2023

● Record in-bound checks daily. Balance and apply premiums through all the billing systems and all companies. Resolve discrepancies in entries to the premium clearing accounts.

● Audit daily and weekly premium clearing accounts reports to ensure that the proper entries for premiums and premium reversals are being made.

● Review EFT Billing Summary and assist in preparing general accounting entries.

● Process all returned draft checks and resolve any discrepancies with the bank and/or policy owner. Property Management Assistant l Kimco Realty Corporation l Mesa, Arizona l January, 2016 – October, 2018 Tenant Account Analyst l Kimco Realty Corporation l Rosemont, Illinois l January, 2015 – January, 2016

● Incorporated Emergency Response plans for 10+ properties, resolving safety hazards through proper maintenance and inspection for possible fire incidents.

● Received, responded and logged calls and written requests regarding tenant/shopping center maintenance issues.

● Consolidated and prioritized 20K-100K+ in tenant accounts, utilizing an excel spreadsheet to record and track expenses streamlining processes.

● Enhanced employee development by facilitating training for 5 Analysts' accounts receivable and reporting procedures, boosting workforce performance.

● Oversaw property management by supervising leasing signs delivery and installations.

● Coordinated with Property Manager for the inspection/clean out of the space, updated vacancy profile, HVAC inspection, return key to master and removal of leasing sign.

● Improved system efficiency by creating a tenant database to ease information flow.

● Updated and processed Vendor contracts and invoices, including AIA contract, budget, contract inputs, Lien Waivers, Holdbacks, and Additional Budget Requests streamlining property management.

● Developed a seamless process to create and verify vendor's/tenants budget and documentation accuracy.

● Identified, tracked, and resolved billing and financial discrepancies while generating and balancing accounts payable reports to vendor statements to minimize accounting errors and ensure adequate cash flow. Senior Accounts Receivable Specialist l Kimco Realty Corporation l Rosemont, Illinois l May, 2006 - January, 2015

● Built solid relationships with internal customers while developing and executing accounts receivable operations improving process efficiency.

● Spearheaded and managed 700+ tenant and 16 national accounts receivable and collections portfolios with $1m+ square feet, evaluating and processing receivables for sold properties.

● Created the organization's first operation manual and established office policies, standards, and procedures in collaboration with management to measure office systems' effectiveness.

● Utilized account history to conduct detailed research on new leases, renewals, rent assistance, and reduction amendments to verify data accuracy, resulting in informed decision-making.

● Contributed to departmental improvement by investigating and resolving charge disputes and processing credit refunds if applicable.

● Tracked non-compliance by analyzing court-ordered payment plans and updating the legal team on noncompliance, ensuring adherence to procedures and protocols.

● Leveraged knowledge of customer support to identify and resolve client payment inquiries and escalations, achieving quality service accomplishment for outstanding performance during annual reviews.

● Facilitated training for new AR specialists, mentoring and easing the onboarding process. EDUCATION

University of Phoenix General education in business Phoenix, Arizona

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