Monica Martinez
Perris CA, *****
************@*****.***
SUMMARY
Results-driven professional with 3 years of customer service experience in a fast-paced restaurant environment, consistently delivering high-quality service and fostering positive guest experiences. Over 2 years of experience as a team leader in the fast food sector, skilled in training and motivating staff to achieve operational excellence and enhance team performance. Additionally, 1 year of experience in warehouse operations as a Ticketer/General Laborer, showcasing adaptability and a strong work ethic. Hardworking, independent, and works well in a fast-paced environment.
WORK EXPERIENCE
HOUSWEWIFE/CAREGIVER
SELF
JULY/29/2022-Present Day
Perris, CA
-Manage household budget, track expenses, planned for savings
-balanced multiple responsibilities and prioritized tasks effectively
-develop strong communication skills through interaction with healthcare providers
-resolve conflicts and challenges that arose within the household, show casting strong critical thinking skills collaborated with partners, children to support family goals
BURLINGTON DISTRUBITON CENTER
TICKETER/GENERAL LABORER
Sept/23/2021-July/29/2022
570 E Mill St A,
San Bernardino, CA, 92408
-unload and reload packed merchandise with correct price tag
-assemble products and packaged effectively
-move units to my work space
-sort moving boxes for processing or transport
JACK IN THE BOX
TEAM MEMBER/TEAM LEADER
JAN/24/2019-SEPT/21/2021
12477 Heacock st,
Moreno Valley, CA, 92553
-work drive thru, front, back of the house
-manage cash registers
-delegate tasks/duties to employees
-receive food and beverages delivers
- using computer/computer systems
-training new employees
-receive food and beverage deliveries check delivery contents to verify product quality and quantity
-using computers
-monitor activities of individuals to ensure safety or compliance with rules
-resolve customers complaints or problems
-work on several different order simultaneously
-operate large-volume cooking equipment such as grills, deep fryers
-clean the facility, equipment
EDUACTION
MORENO VALLEY HIGH SCHOOL
Moreno Valley, CA
Diploma
SKILLS
Use a cash register/POS system
Supervise/train employees
Use pallet jack, scanner
Strong customer service skills
Flexible
Multitasking
Time management
Dependability and interpersonal skills
Good attitude
Follows directions
Active listening and empathy
Team-oriented mindset