Customer Service Business Performance

Kendric Green

Hard-working and highly motivated professional with the proven track record of improving business performance and efficiency. Skilled in both individual and team settings, I excelled that quickly adapting to new processes and the technologies to drive company objectives. My strong communication, time management and organizational abilities, and able me to deliver exceptional results as fast space environment. Experienced in problem-solving and service management, I strive to leverage my analytical skills and attention to detail to meet goals of efficiency. Seeking to apply my ability at the technician role at your company to enhance operations and contribute to your success.

254-***-**** *********@*****.***

WORK EXPERIENCE

North American Senior Benefit — Partner

09/2023 to Present, Texas

Demonstrated Excellent communication skills when discussing insurance by policies with customers to ensure they were fully informed of their coverage options.

Built and maintain relationships with clients to support satisfaction.

Customized insurance programs to suit individual custom needs.

Jordan carriers — Heavy Haulage operator

07/2019 to 08/2023, Natchez

Demonstrated excellent customer service skills, providing courteous assistance to clients at all times.

Communicated effectively with dispatcher regarding arrival times at pick up and drop off points as well as any delays in counter along the way.

Develop strong working relationship with customers by providing superior customer service throughout all stages of delivery process.

Midwest Medical Transport — Paramedic

11/2015 to 07/2019, Lincoln Nebraska

Establish strong rapport with patients and their families while providing compassionate care.

Demonstrated excellent problem-solving abilities, and high stress situations.

Develop strong working relationships with colleagues by displaying a professional attitude at all times. Responded quickly to request from dispatch personnel for medical assistance or transfer patient.

EDUCATION

Florida A&M University — Associate Degree

June 1997 to Aug 2021

Graphics design

ACCOMPLISHMENTS

Employee awards in various roles

2017, 2019, 2020 and 2023

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