VICTORIA SALERNO
DIRECTOR of
TECHNOLOGY & PRODUCT
****.********@*****.***
LinkedIn.com/in/torisalerno
COMPETENCIES
PRODUCT STRATEGY
Product Development & Design
Product & Tech Roadmaps
Backlog Prioritization & Feasibility
P&L Management/Budgeting
Customer Experience UI/UX
Prototyping for personas
A/B Product Testing
LEADERSHIP
Stakeholder Management
Business Partnership
Technology Vendor Management
3rd Party Integration
Mergers & Acquisitions
Global SWE Transformation
Team Building & Mentoring
PROJECT MANAGEMENT
Agile Development
Iterative Feature Delivery
Full-Stack Scrum Teams
Kanban for DevOps
Waterfall & Critical Path Delivery
Portfolio & BOW
Demand & Resource Management
Business Case & ROI Management
EDUCATION
M.B.A. Masters of Business Administration, MIS
La Salle University
Bachelors of Science, La Salle University
Licenses & Certifications
Certified Technical Product Manager
Product HQ - Issued May 2023
ARCHITECTURE
Autonomous Microservices
API integration
Cloud Native
Scaled Service Oriented
Domain Modeling
BIAN Framework
SUMMARY
201120
EXPERIENCE
Vice President of Enterprise Engineering, WSFS Bank 08/2023-present
• SCOPE: 40+ Applications (All Channels) 20+people team 5 directs 100% in-house dev Azure Migration & Refactor DevOps Productization
• Spearheading new Enterprise API Platform, unifying customers, products and ac- counts across the business lines; requiring thoughtful integration patterns, due to complex legacy environment and new cloud enabled applications.
• Capturing a $1M+ save through the refactor of priority integration using mulesoft. Vice President of Technology, Collectors Universe 01/2022 to 05/2023
• SCOPE: 125+ Applications (14 mobile) 42+people team 9 directs 100% in-house dev AWS Migration & Refactor CI/CD Shift
• Spearheaded new Collectors Experience, unifying platforms across brands; requiring thoughtful integration patterns, due to complex legacy environment and new cloud enabled applications.
• Directed development and launch of new Collectors site and mobile app, solving technical issues and mitigating customer risk, with A/B test rollout, for Production val- idation prior to public traffic.
• Guided Engineers and Managers, translating complex Product goals into Technology outcomes, identifying cross-functional dependencies and optimizing delivery.
• Advised recruitment, interviews, and hiring of global talent across full-stack engineer- ing disciplines; increasing modern SWE skills by 75%.
• Collaborated with peers (Corp IT, Security and Data) to advance common infrastruc- tures, architectures and operations, while maintaining alignment with Product partners and stakeholders.
RESULTS:
1. EXPANDED COLLECTIBLES PORTFOLIO through integration of new Collectible Brand Funko Pop, yielding 382+ submissions in week 1. 2. SCALED TECH TEAMS by 63% in 6mo, increased 14 SWE's/ 3 Mgr to 38 SWE's, 3 Mgr and Director.
3. SHIFTED 90% of NEW BUILD to CI/CD, with test automation and build pipelines. 4. CONSOLIDATED 6 LEGACY WEBSITES & 4 MOBILE APPS, by converting 125+ customers to SSO using OKTA.
Executive Technology Director, JP Morgan Chase 02/2019 to 01/2021
• SCOPE: 60+ Applications $20M+ budget 57+people team 10 directs 70% in- house development Lending & Pricing Product Core Modernization.
• Optimized cross-functional team talent to deliver Card Lending product, designed features that mitigated risk and increased feature delivery by 25% for MVP.
• Initiated pivot from waterfall to Agile; driving adoption through Scaled Agile Frame- work, creating 88 Products for autonomous delivery, Product journey maps, team cer- emonies and KPI's.
• Overhauled Pricing Product and rules engine modernization, cutting 6 external de- pendencies on critical data needed for rules calculations.
• Championed Target Architecture, performing 47 design reviews for adherence to industry patterns, maximizing reuse and ability to scale. RESULTS:
1. GENERATED $10M IN FEES, in yr1, with MyChasePlan Lending Feature on Credit Card, net $200M+ in plans.
2. MIGRATED 100+ APP COMPONENTS TO CLOUD by optimizing a $20M Product investment budget; hit KPI of 80% in Cloud in 24 months. 3. SCALED TECH ORGANIZATION GLOBALLY by 40% in 8mo shifting from 57 tech- nologist to 80, located in US and Mumbai.
TECHNOLOGY
WEB FRAMEWORK: React.js
EVENTS: Kafka
MIDDLEWEAR: Express.js
API: REST, HTTP, Swagger
WIREFRAME: Figma
ML: Anaconda, AWS ML
AI: Intellicode, Gothub Copilot
COLLABORATION
Slack, GSuite, DropBox
CONTENT: Wordpress
CREATIVE: Canva, Sketch
SURVEY: SurveyMonkey
ROADMAPS: JIRA Roadmap
ANALYTICS: Google Analytics, Tableau
DEVOPS TOOLS & PRACTICES
C/I C/D AWS Code Pipelines
BCM/VERSION: Bitbucket,
GIT REPOSITORIES: jFrog Artifactory
BUILD: Maven & Gradle
REPOSITORIES: jFrog Artifactory
BROWSER: Maven & Gradle
LOAD/PERF: jMeter BlazeMeter
CONFIGURATION: Postman
SECURITY: Amazon Inspector
CODE: JUnit
CONFIG MANAGEMENT: AWS OpsWorks, chef PROVI-
SIONING: Terraform
SECURITY: Vault
CONTAINERS: Docker
ORCHESTRATION: Kubernetes
COMPUTE: AWSCloud
SERVERLESS: Lambda
RUN-TIME: Java, .NET
OS: Windows, Linux, IOS
DB: GraphQL, MySQL, Oracle
CDN: Cloudflare
CONFIG MANAGEMENT: AWS OpsWorks, chef, PROVI-
SIONING: Terraform
SECURITY: Vault
LOGS: Splunk
INFRASTRUCTURE: CloudWatch
APPLICATION: New Relic, Dynatrace
NETWORK: Datadog
HELP DESK/ALERTS: ServiceNow
PROJECT MGT: JIRA
CRM: ZenDesk
ESCALATE: Pagerduty, OpsGenie
COLLABORATE: Slack, Skype, Teams, Google
FEATURED IN
Meet the Women Who
Inspire LA's Tech Leaders
BuiltinLA/Brand Studio 3/09
Collectors, a collectible
services co is hiring a
new office in Seattle
GeekWire / Talent Reach 3/22
TECHNOLOGY DIRECTOR, PNC Bank, Phila, PA 03/2012 to 02/2019
• SCOPE: 60+ Applications $2M+ budget 55+people team 13 directs 80% in-house development Servicing Originations Credit Engine Data.
• Pioneered modernization for core legacy platform, architected a SOA landscape us- ing BIAN and through execution, cut tech debt by 28%.
• Influenced first API design and delivery on core mainframe, which unlocked "real time" features for Retail Bank Customers.
RESULTS:
1. INTEGRATED 2 FINTECH PARTNERS for acceleration of Small Business Lending, increasing loan volume by 45% in 8 months.
2. CONSOLIDATED REAL ESTATE SECURED PORTFOLIO-NET SAVE $3.5M, includ- ed data and operational process mapping, migration of 700+ HE accounts to mort- gage and consolidation of 3 platforms.
3. LED NATIONAL CITY TECH DEBT REDUCTION, post merger, which consolidated National City and PNC applications, reducing technical footprint by 38%. TECHNOLOGY MANAGER, CitiBank, Newark, DE 02/2011 to 03/2012
• SCOPE: 8+ IB Applications $.8M+ budget 10-people team US & Poland business systems Dev Lifecycle Gateway Support.
• Managed software engineering for critical enterprise services, across global teams, with a focus on modernization and cost reduction.
• Standardized ALM practices across 4 Dev teams, which increased development pro- ductivity 8 hours per sprint and reduced defects by 25% post Production RESULTS:
Co-LEAD CENTRALIZED GATEWAY to reduce transaction costs through service reuse, saving over $800K in year 1.
TECHNOLOGY MANAGER, JP Morgan Chase, DE 08/2007 to 02/2011
• SCOPE: 30+ projects $800K+ budget 12-people team 5 directs Shared Services.
• Consolidated tech stack of Shared Services, by reducing duplicate functions, retiring business owned apps and paring hardware by $700K.
• Managed Chase Captive site launch in Mumbai India, netting a $4.12M contractor save, due to Chase FTE replacement in Mumbai.
RESULTS:
CONTRIBUTOR of NEW ePAY APP RECOUPING $2.5M in ePays during outages. Technology Manager, Advanta, Horsham, PA 05/2000 to 8/2007
• SCOPE: 17+ large projects $.5M+ budget 30-people 14 directs IT PMO QA BSA's Web Engineering.
• Led re-design, development and delivery of advanta.com, main contributor to the site architecture and customer channel integration.
• Represented Technology in Business Partner Leadership forums, reviewing new initia- tives and providing high level estimates and systems impact analysis. RESULTS:
RECEIVED "STEVIE AWARD" FOR BEST WEBSITE of new advanta.com launch, which yielded $5M in revenue in yr 1