Customer Service Project Management

Robbie Lee Pharr

*** *******, *******, ** *****

Phone: 313-***-****

Email: *************@*****.***

Professional Summary

Dedicated and hardworking professional with a strong background in warehouse operations, project management, and customer service. Recognized for attention to detail, reliability, and ability to thrive in fast-paced environments. Seeking to leverage my skills and experience in a challenging role that encourages growth and teamwork.

Work Experience

Amazon Fulfillment Center

Warehouse Associate

Detroit, MI

[2023 – 2024

Efficiently handle sorting, packing, and shipping processes to meet daily targets.

Manage inventory, monitor stock levels, and report discrepancies to maintain accurate records.

Collaborate with team members to optimize workflow and meet deadlines under tight schedules.

Proactively uphold safety standards, ensuring a hazard-free environment in line with OSHA guidelines.

Jan-Pro

Commercial Cleaner

Detroit, MI

[2020] – [Present ]

Performed detailed cleaning of commercial properties, including offices, medical facilities, and public spaces, ensuring high standards of cleanliness and sanitation.

Utilized industry-standard equipment and cleaning solutions to maintain a hygienic environment, adhering to specific client needs and safety protocols.

Demonstrated reliability and thoroughness in completing tasks, contributing to positive client feedback and contract renewals.

Gas Station Associate

Various Duties

Detroit, MI

[2019] – Present

Provided cashier services, managed inventory, and maintained store cleanliness, contributing to high customer satisfaction.

Assisted customers with product selections, processed lottery transactions, and resolved inquiries with professionalism.

Supported the Bassi family business in various operational aspects, demonstrating reliability and adaptability.

Project Management Internship

Jefferson-Chalmers WATER Project & Other Events

Detroit, MI

2023 – Present

Coordinated the Youth Citizen Scientist Water Quality Program, collaborating with educators and scientists to train students in environmental testing.

Organized community events, including logistics for volunteers, vendors, and event setup, fostering strong community engagement.

Managed budgeting, supplies, and schedules to ensure seamless event execution, with a focus on community enrichment and environmental awareness.

Education

Wayne State University

Detroit, MI

Expected Graduation: [Year]

Relevant coursework: Environmental Science, Project Management, [Other Courses Related to Work Experience]

Cass Technical High School

Detroit, MI

Graduated 2019 – 2023

Skills

Warehouse & Inventory Management: Skilled in packing, sorting, and inventory tracking with a commitment to accuracy.

Customer Service: Proven experience in customer interactions, providing friendly and efficient support in high-traffic environments.

Project Coordination: Successful track record of organizing community events, managing volunteer teams, and handling logistics.

Technical Proficiency: Knowledgeable in Microsoft Office Suite, inventory management software, and Amazon's warehouse systems.

Safety & Compliance: Adherence to workplace safety standards and procedures to maintain a secure work environment.

Volunteer Experience

Jefferson-Chalmers Community Events

Detroit, MI

[2023] – Present

Actively contributed to organizing local events such as the annual cider social and community outreach programs, emphasizing collaboration and civic responsibility.

References

Available upon request.

Contact this candidate