Medical Receptionist Data Entry
Resume:
Yolanda M. Alexander
********@******.***
Objective
Mature, experienced, Bilingual Medical (Spanish) Office Specialist / Clinic Co-coordinator with excellent communication, organization and interpersonal skills seeks a challenging opportunity to contribute to your medical team. Demonstrates an energetic and positive attitude. Ability to read and interpret documents such as memos, safety rules, policies and procedures. Work in a fast-paced environment, handle multiple priorities and learn new procedures. Communicates effectively with patients, Doctors, peers and management. Team player.
EMR Experienced Scanning Filing EMR
ATHENA Health Medical and NEXT-GEN Software, SAGE Medical Manager
Greet Patients
HIPAA Regulations
Front Office Procedures/ Patient Check-In/Check Out Procedures
OSHA
Demographics Data entry/Scanning and Electronic Medical Recording Filing
Collect co-pays
Insurance Verification
Office Technology – Fax, Copying, order supplies
Multiline Telephone
Diagnostic/Procedural Coding
Chart Abstractor
Experience
Current Employment
Oncology/Hematology Clinic Fort Worth, Texas February 2013-Sept 2017
Translator for Physician/patients
Total super bills check for diagnosis, receives payments from patients, updates new patient profile information, schedule return appointments, collects balances charges and payments, and collects on delinquent accounts.
Collects 10,000.00 – 13,000.00 monthly in copays and delinquent accounts.
Interpret policies, procedures, and standards and adapt accordingly.
Maintain high level of confidentiality, exhibit a professional demeanor.
Exercise good judgment, and demonstrate proficiency at multi-tasking.
Answer multiple phone lines, telephonic contact with Physicians and hospital staff.
Sept - 2010 –Dec 2012
Lone Star Medical Clinic - Aledo, Texas
Clinic Coordinator/Supervisor: Urgent Care Clinic, Internal Medicine, Family Care, Pediatrics
Customer service/Relations, problem solving, patient flow.
Translator English/Spanish for doctors/patients in the Urgent Care Center and for 5 Clinic Doctors.
Total super bills check for diagnosis, receives payments from patients, updates new patient profile information, schedule return appointments, balances charges and payments, collections, credit card charges and cash daily.
Interpret policies, procedures, and standards and adapt accordingly.
Maintain high level of confidentiality, exhibit a professional demeanor.
Exercise good judgment, and demonstrate proficiency at multi-tasking.
Answer multiple phone lines, telephonic contact with Physicians and hospital staff.
Supervisor/ 8 Parker County Clinics-Supervised administrative staff. Checked on all clinic functions.
Ensured of patient flow for doctors, tracked vacations, coverage for illness of staff so that patient flow would move smoothly.
Texas Health Care – Fort Worth, Texas November 2009 – October 2010
Medical Office Specialist- General Surgeon Harris Methodist Hospital, Fort Worth
Receptionists front office, greet patients, answer multiple phone lines, telephonic contact with Physicians and hospital staff. Total super bills, check for diagnosis, receives payments from patients, updates new patient profile information, schedule return appointments, balances charges and payments, collections, credit card charges and cash daily. Scan patients charts file, patient’s medical charts in Electronic Medical files.
Externship Baylor All Saints Hospital – Fort Worth, Texas August 2009- 2009
Medical Office Specialist Extern 160-hour
Duties: insurance verification, acted as translator for physician, verified pre-certification procedures, scheduled and re-scheduled appointments, filed and scanned in-patient charts, telephonic contact with patients and other physicians, letters to patients, physician correspondence, managed information flow between physician, patients, hospitals, and labs. Answered multi-telephone system, E-scanned. Electronic Medical Record filing.
Community Service
Cook Children Hospital 2009 -2011
Volunteer - Lockheed Martin / community services Current
Army senior wife Support Team Leader - Fort Hood, Texas Retired
Education Graduate/Certification
Kaplan College – Fort Worth, Texas September 2009
Medical Office Specialist
3.8 GPA
Honor Roll (7x)
Perfect Attendance Award (7x)
Instructor Award
American Heart Association
CPR Certification Current
Software:
Microsoft Office
Windows
Microsoft Office-Excel-Internet
NEXT-Gen Medical Software
Centricity Medical Software
Athena Health Medical Software
References upon request.
Contact this candidate