Service Representative Front Desk

*** ********* **. *****, ** *****

CELL 803-***-**** • E-MAIL **************@*****.***

DOMINIQUE SINCLAIR

OBJECTIVE

Confident and energetic customer service representative passionate about serving customers. Thrives in a challenging and fast-paced environment. Able to interact freely with customers and resolve issues quickly. Now looking for a rewarding position where I can serve customers and increase customer retention.

QUALIFICATIONS

• Types 50 WPM / Proficient in data entry, filing

• Strong understanding of alphanumeric filing

• Cordially handles multiple-line phone traffic / appointments

• Well developed customer service skills

• Computer Knowledge: Install specialized software

• Experienced in: Microsoft Office, Microsoft Works

• Familiar with Windows 98, ME, XP, Vista, and Windows 7, 8, & 10, 11

• Knowledge of office equipment (printer/copier/fax) EDUCATION

[ 10/2004 - 12/2005 ] Earl C. Clements Job Corps. Morganfield, KY Business Office Technology

General Education Diploma - 02/2005

Business Technology Diploma - 12/2005

WORK EXPERIENCE

[ 01/2021 - 11/2023] Hampton Inn and Suites Macon, GA Night Auditor

● Tendered cash

● Checked in guests

● Worked all shifts

● Breakfast attendant

[ 10/2017 - 12/2018] Microtel Inn and Suites Macon, GA Front Desk Associate

● Answered phone calls

● Checked in guests

● Worked all shifts

● Confidentiality

[ 01/2016 - 10/2017] Baymont Inn and Suites Macon, GA Front Desk Associate

● Answered phone calls

● Checked in guests

● Worked all shifts

● Confidentiality

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