Administrative Assistant Data Entry

LATICIA RUBIANES

ADMINISTRATIVE ASSISTANT

702-***-**** KEKAHA, HI ************@*****.***

Objective

Organized and detail-oriented Administrative Assistant with a strong background in managing office operations, supporting executives, and streamlining administrative processes. Skilled in handling complex schedules, coordinating projects, and maintaining effective communication across departments to ensure smooth workflows. Seeking to leverage my expertise in time management and organizational skills to contribute to a dynamic team in a fast-paced environment.

Skills & abilities

Critical thinking

Detail oriented

Project planning

Filing and data archiving

Creative problem solver

Record keeping

Quick learner

Training development aptitude

Payment processing

Clear oral/written communication

excellent multi-tasking ability

Microsoft Office

Organizational skills

Rapid data entry skills

Rapid 10-key data entry

Professional demeanor

Time management

Computer literacy

Cleanliness

Flexibility & Adaptability

Telephone etiquette

Accurate money handling

Calm under pressure

Guest/Customer services

Reservations and booking system experience

Open, courteous and helpful

Knowledge of Agricultural Practices

Experience

Administrative Assistant-2022-2024

HBI Hawaii -Kekaha, Hawaii

Office Management: Organizing office operations, maintaining filing systems, and managing supplies.

Communication: Handling phone calls, emails, gate surveillance and correspondence with clients, suppliers, and employees.

Scheduling: Coordinating appointments, meetings, and farm events, and maintaining calendars.

Record Keeping: Maintaining accurate records of farm activities, inventories, and financial transactions.

Financial Tasks: Assisting with budgeting, invoicing, payroll, and expense tracking.

Data Entry: Inputting and managing data in farming applications or spreadsheets.

Customer Service: Providing support and information to customers, employees, inspectors etc.

Documentation: Preparing reports, newsletters, and other documents as required.

Assisting with Compliance: Helping ensure that the farm adheres to regulations and guidelines, including health and safety.

Inventory Management: Keeping track of supplies, tools, and equipment needed for farming operations.

Project Coordination: Assisting in planning and executing special projects related to farm operations.

Support for Management: Assisting farm managers and owners with various tasks to ensure smooth operations.

Front Desk Attendant 2011-2013

Kauai ATV-Koloa, Hawaii

Greet and register guests

Made and confirmed reservations

Rapid data entry skills

Rapid 10-key data entry

Professional demeanor Time management Computer literacy Cleanliness

Telephone etiquette Accurate money handling Calm under pressure Guest/Customer services

Reservations and booking system experience

Open, courteous and helpful

Answered department multi-line phone, using correct salutations and telephone etiquette.

Posted updates/changes for tours, photos, food, reservations to ledgers manually or by using computers.

Identified and qualified customer needs and developed upgraded sales strategies.

Orchestrated pick up and drop off for customers.

Administrative Operation Supervisor -2003 - 2010

Westgate Resorts - Las Vegas, Nevada

Worked closely with Human Resources handling new hires, terminations and transfers. Familiar with Excel, Word, Power Point, Data Entry Systems (Kronos)(SAMS), and 10 key.

Assist with Payroll formulating bi-weekly bonuses, creating schedules and money handling.

High volume phone calls, appointment setting, rescheduling, and follow-up phone calls.

Great organizational skills: accuracy a must for this position. Completed bi-weekly payroll for employees.

Developed standard operating procedures for all administrative employees. Maintained computers (troubleshooting with IT) and physical filing systems.

Prepared vendor invoices and processed incoming payments.

Received, screened and routed incoming calls.

Provided complete meeting support including preparing custom reports and notes. Sourced vendors for special project needs and negotiated contracts.

Recruited and hired qualified candidates for vacant and new positions. Created reports and helped prepare presentations.

Handled all incoming business and client requests for information. Coordinated special projects and managed schedules.

Leveraged advanced skills and training to support operational needs of multiple departments. Met challenging quotas for productivity and accuracy of work.

Customer Service Representative Host 2001-2003

Excalibur Marketing – Las Vegas, Nevada

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Routinely answered customer questions regarding tours, shows and pricing.

Greeted customers entering the location to ascertain what each customer wanted or needed. Asked open-ended questions to assess customer needs.

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Developed reputation as an efficient service provider with high levels of accuracy.

Receptionist/Customer Service Representative-2000 - 2001

Always and Forever DJ Service - Stockton, California

Documented all customer inquiries and comments thoroughly and quickly. Responded to all customer inquiries thoroughly and professionally.

Answered customer questions about product availability and shipment times. Managed office supplies, vendors, organization and upkeep.

Maintained a clean reception area, including lounge and associated areas.

Receptionist-1999 - 2000

Valley Tech Medical - Stockton, California

Put consumers through a qualifying process and worked with the transportation department to deliver and set-up equipment.

Maintained accuracy in calculating discounts, interest and commissions. Composed effective accounting reports summarizing accounts payable data. Posted receipts to appropriate general ledger accounts.

Monitored payments due from clients and promptly contacted clients with past due payments.

Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.

Researched and resolved accounts payable discrepancies.

Coded and entered invoices each day into the in-house accounting software. Reconciled vendor statements and handled payment complaints or discrepancies.

Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions. Answered multi line phone addressing customer inquiries, solving problems and providing new product information.

Education

HIGH SCHOOL DIPLOMA:

LINCOLN HIGH SCHOOL - STOCKTON, CA 2000

VOCATIONAL TRAINING:

ANDON COLLEGE (RDA) - STOCKTON, CA 2000-2002

Certifications Achievements Training

Forklift Certified

Creative Article Writing

Auto Attendant Setup

Community Outreach & Event Specialist

Shipping & Receiving (E Commerce, air, and boat)

General Human Resource training

H2A Migrant housing program training

Office Supply Ordering & Management

Inventory Management Specialist

Logistics project planning

Health and Safety Awareness

Surveillance Monitoring

Outlook/Teams

Apparel Program Setup

Additional Training

Project Based Team Training

Prent Seed

Farm Operations

Research & Development

Maintenance Logistics

IT -Tech Support

References

Professional-Tai-Li Medeiros 808-***-****

Professional-Marla Shimatsu 808-***-****

Professional-Melissa Waters 309-***-****

Personal-Jolina Felix-Keamoai 808-***-****

Personal-Leilani Talich 808-***-****

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