Quality Assurance Engineer
Resume:
Xchel Palafox
Industrial Engineer
Profile
Industrial engineer with 9+ years' experience. Knowledgeable in Logistic, Warehouse, manufacturing process, Quality engineering, Quality Assurance and Quality Inspection. In Focus on Company Targets. Ability to handles and Drives any Working Environment.
Employment History
NEOTech, Regional Senior Quality Engineer, Chatsworth CA. October 2023 — Present
Responsible of 2 Division.
● Management of 195 Associates, reporting directly.
● Determining quality assurance parameters.
● Creation of quality documentation (WI, KPI’s, Procedures, Process, Trainings), ITAR, Medical, Aerospace.
● Conducts and generate internal and external quality audits and reports (AS9100, ISO13485:2016, ISO9001:2015)
● Timing Product Analysis (Modify test procedures, ITAR, Medical, Aerospace)
● Reviewing quality reports (ITAR, Medical, Aerospace).
● GEMBA presentation and GEMBA Walks
● FAIR, NCMR, DMR creation, follow up and closure. SCARS, CAPA,8D follow up.
CUBIC, Supplier Quality Engineer, Otay Mesa.
October 2022 — September 2023
• Internal and External audits base on the company schedule
• NCR follow up with the supplier
• Implementation of scorecard to follow up with the preferent, approval or deficient suppliers.
• Follow up on SCARS, CAPA,8D
• SAP tracking implementation process.
• Development of new SQE procedures and processes.
• Reviewing supplier applications to determine whether suppliers meet company requirements.
• Coordinating with other departments within the company regarding issues with suppliers.
Quality Regional Supervisor at Landsberg Orora, Tijuana December 2019 — October 2022
• Administration, control and monitoring of the rejection area.
• Ensure that customer credits (ZSRE) and supplier credits (POR) are processed in the SAP system
• Follow-up of rejections to suppliers through NCR, FR and CAR’s
• Creation, implementation and monitoring of processes and procedures for quality assurance in all departments involved
• Administration, monitoring and maintenance of the corrective action’s portal CaWeb.
Details:
199 Virginia Avenue #1110 San
Ysidro, CA, 92173
Cell: 619-***-****
************@*****.***
Date / Place of birth
March 16, 1984
San Diego, CA.
Nationality
US Citizen
Links
https://www.linkedin.com/in/xchel-
palafox
Skills
Leadership Skills
Collaboration Skills
Communication Skills
Effective Time Management
Can work under pressure and meet tight
deadlines
Microsoft Office Package
AutoCAD
Planning and Execution
Manufacturing Production
TBP
PDCA
Six Sigma
Lean Manufacturing
Management Skills
Investigation and Methodology
Soft Skill
English / Spanish
• Coordinate and check that the First Parts inspection in NPI projects (New Product Introduction) meet customer requirements.
• Coordination, implementation and follow-up of internal audits and Client
• Execution of audits to local suppliers & USA
• US and local supplier development.
• Coordinate with the departments the fulfillment of the KPI's
• Administration and filling of questionnaires
• Coordination of assembly projects (compliance)
• Maintenance of the Quality Management System (QMS ISO 9001: 2015)
• Responsible for the management of the personnel under his charge, for the safety and cleanliness in his work area
Engineering at Brady Mx, Tijuana
December 2018 — December 2019
Responsible for 4 business units
1- Quality Assurance
2- Planning
3- Quality Engineer
4- Production Supervisor
• Management of 147 Associates, reporting directly
• Continuous quality checks Document timelines and activities in the project.
• Resolution of CAPAS and 8D Methodology.
• Document timelines and activities in the project.
• Provide production economical and technical data in meeting
• Deliver test results and improvements to the Marketing Organization
• Investigate process related claims
• Designing project drawings
• Create and updating work instructions and BOM
• Planning and scheduling activities and resources.
• Analysis of Methods and measurements, machines, maintenance and materials, design products, process, Equipment.
• Maintain the standard Operating procedures (SOP) of the engineering function.
Quality Inspection Group Leader at Toyota Motor Manufacturing of Baja California, Tijuana
February 2017 — December 2018
• Executed daily engineering activities, including working with teams to design and implement manufacturing processes.
• Daily improvement on the Toyota Way System.
• Designed manufacturing processes, and production layouts for installation, assembly and material handling.
• Reduce by 45% the revision of handling and draws of materials through the Toyota methodology (PDCA).
• Interpretation of drawings.
• Coordinating internal / external audit (SQA).
• Supervisor Of 76 Processes Divide in 3 Areas: Quality Inspection, Assembly Inspection and Receiving Inspection.
• Project management and development on Safety, Quality, Productivity and cost dimensions.
• Team member development TPS (Toyota Production System).
• Management to control and reach production metrics.
• New products introduction High skill on TBP development (Toyota Business Practice) for problem resolution.
• Jishuken lead and participation (Project development in external Toyota companies such as Mississippi, Kentucky, San Antonio Texas).
• FMDS Management to control production results on a daily basis.
• Production inventory control
• QCC management (Quality circle control)
Quality Assurance Group Leader at Toyota Motor Manufacturing of Baja California, Tijuana
February 2015 — February 2017
• Resource Management Department.
• Interpretation of drawings.
• Sorts & Reworks of materials.
• Decision making to improve our Process.
• FIFO Management.
• Relationship with multiple departments for decision-making (Business Decision).
• Creation of SQA system to avoid recurrence on flow out to the final customer.
• KARAKURY in 3 processes to increase the flow of production.
• Reduce TT in 4 processes to increase production.
• Creation of CVM (Complete Vehicle Measurement) to evaluate the unit of every point it's on Standard.
Manufacturing Supervisor at Allegion, Ensenada
September 2012 — February 2015
• Development of PSW and Manual Created MCN.
• Development of formats for tracking PPAP's.
• Supporting the Residential and Commercial Area.
• Lean Manufacturing Application.
• Balancing 35 Processes, (Capacity-Productivity).
• Build Area KANBAN, for new products.
Manufacturing Supervisor at Fortune Fashion Baja, Ensenada December 2009 — September 2012
• Control of production Handling.
• Distribution of Personal in 25 Processes.
• TT Change to Increased Production and make new lay out in Front Area.
• Inputs and outputs of material Delivery.
• Complete Orders to Delivery.
• JIT Deliveries reduction of 25% by Six Sigma.
• Interpretation of drawings of machines (Pad Print, bending).
• Development of set- up lay out Of the Company.
Production Planning at SILODISA, San Quintin
November 2008 — December 2009
• Inventory Control in Warehouse.
• Control of Production on Material Handling.
• Check the supply of medicine.
• Reduce TT on Delivery of Product.
• Color Codes implementation to increase are Efficiency. Production Planning at Rapid Manufacturing, Ensenada June 2008 — November 2008
• Preparation of work orders for the warehouse area.
• Control of production.
• Preparation of reports and information.
• Statistical Analysis.
• Monitoring the planned development.
Education
Bachelor’s in industrial engineering, Institute Technologic of Ensenada Ensenada, Baja California
February 2004 — July 2008
• Followed my passion in Production and Manufacturing coursework.
• Excelled in Materials, and AutoCAD.
Criminal Justice (No Degree), Southwester College, San Diego, CA. February 2002 — November 2002
Courses
Toyota Way, Toyota Motor Manufacturing
February 2015 — May 2015
Soft Skill, Toyota Motor Manufacturing
June 2016 — August 2016
Lean Manufacturing, Toyota Motor Manufacturing
August 2016 — January 2017
Six Sigma, Toyota Motor Manufacturing
January 2017 — August 2018
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