Customer Service Inventory Control
Resume:
**** * **** *** *******, Az *****
E-MAIL *************@*****.***
RAY KING
OBJECTIVE
To obtain a management position with a dynamic corporation where I can use my energy and skills to develop, motivate, lead and encourage employee productivity
HIGHLIGHTS OF QUALIFICATIONS
Analysis: The ability to systematically gather information from a variety of sources; analyze information, identify implications of data. Draw appropriate conclusions, generate viable, alternative solutions to a question or problem, or evaluate the consequences of choosing each alternative.
Decision-Making: The ability to know when a decision needs to be made and having the readiness to make timely, sound decisions.
Relationships: The ability to develop and maintain professional, trusting, positive working relationships with Supervisors, Staff, and Customers/Members.
Diversity Awareness: The ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Speaking: The ability to convey information clearly and respectfully to Associates, Management, or Customers/Members.
Integrity: The ability and willingness to implement, uphold, and enforce ethical standards, and implement and comply with all local, state, and federal laws and Company policies and procedures.
Drive: The ability and willingness to demonstrate eagerness, enthusiasm, optimism, and passion when working and to teach Associates to do the same through direction, instruction, or “showing by doing.
Dependability: The ability and willingness to take ownership of work activities accurately, efficiently, and in a timely manner.
Knowledge of Customer service approaches and techniques that ensure a customer’s needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Management experience
I have managed 50 employees.
at WALMART as an Assistant Manager
SKILLS: Forklifts of every kind: Gas, Electric and Propane. Single and Double. Forks. Inventory control
Shipping and Receiving…Inventory control. With well over 20+ yrs. Of experience. Office work. In Microsoft word,POS paperwork packing slips. FedEx and Ups system. Back in trailers to the doors.
HR and Accountant work..
WORK HISTORY
Career Strategies feb-14-2024-now
Maintenance tech
R2 Living 09-14-23-Feb14-24
Maintenance
S2 Res LLC
Nov 9th, 2023, Till NOW
Maintenance
Greystar Management
Maintenance 5/5/23-9/6/23
Was Ave 5 and Greystar taking over
Avenue 5 Residential, LLC
Maintenance 1/23/23-05/5/23
Portico Property MGR.
Receiving, Installing
4/22-1/24 take over…
RSI APARTMENT MAINTENANCE PATHWAY GRADUATE 2022
Avenue 5 Phoenix 3601 E McDowell Rd
Phoenix, Az 85019
Portico Property Management
Maintenance Tech… Pool Tech... Painting Tech. Turn Tech. Grounds Tech 2022-23
ONIN Staffing 2019-Prent
Tucson Medical Center Emergency Room
5301 E Grant Rd AZ 85712
Laundry Department transporter equipment
Super Shuttle
Airport Transportation 24/7 Service
Door to Door
June 1, 2017-Prent
Cognosante LLC
Fed Health System
Inbound and Outbound calls for 1099 tax forms
02/14/2017-06/2017
WAREHOUSE Quality Control and Reach Driver Mesa Cold Storage
03/2016-02/04/2017
Shipping and Rec-Dock worker
HSS staffing, Full-Time
08/2014-02/2016
STORE MGR
CUBESMART SELF STORAGE, Full-Time
June-2013
JULY-2014
Vistar Vending
07/20112 –05/25/2013 Phoenix, AZ
Warehouse Worker/Reach Driver
ProLogistix
Reach Driver and dock worker
03/2012 – 07/2012 Phoenix, AZ
Staffmark Staffing Phoenix, AZ
Warehouse Worker/Forklift/Reach Driver
2011 - 2012
Encore Staffing Phoenix, AZ
Polisher/Machine Operator/Heavy Forklift Driver/Warehouse Worker 2009-2010
Arizona Self-Storage Glendale, AZ Phoenix, AZ
Penske Truck Rental and Office Help
•Customer service representative and attending to the needs of rental customers
•Leasing units, collecting past-due bills, banking, bookkeeping, data entry, filing and performing light maintenance of the property
•Assisted with the rentals of Penske trucks
2007 -2009 UYI Development Center Phoenix, AZ Phoenix, AZ
Care Giver and Staff
•Helped clients/residents with the Activities of Daily Living
•Performed personal care activities; hygiene, ambulation, eating, dressing, toileting, and change bed linens.
•Talk and give company to clients
•Perform household tasks; laundry, shopping, errands, and transportation2004 - 2007 Phoenix, AZ Wal-Mart Supercenter Phoenix, AZ
Assistant Manager, Walmart super store
•Actively practiced the 3 Basic Beliefs and upheld the Ethics Policy of the Company; Trained and communicated effectively with all Associates to ensure consistent execution of Company policies; Greeted every Customer and Associate within a ten foot radius, and trained Associates to comply with the policy of greeting; Communicated and responded to Customer questions and ensured Customers received requested assistance; Promoted and environment that exceeded the expectations of the Customer; Expressed ideas or gave direction in a clear and concise manner.
•Reviewed and analyzed daily Manager Recap and tour notes; Ensured accident reporting guidelines/procedures were followed according to Company policy; Facilitated problem resolution for Customer and Associate concerns by providing decisions and resources; Managed Facility inventory and shrinkage; Maintained the security of the Facility by ensuring proper loss prevention procedures were implemented, enforced and followed.
•Implemented, enforced, and followed all environmental codes and ordinances in accordance with Company policies and applicable laws, and ensured that Associates did so as well; Responded to shrink issues identified and worked with Associates to ensure that areas of concern were addressed; Prepared tour notes for Facility detailing what actions need to be taken and provided notes and explanations to supervisory positions; Instructed Associates on proper loss prevention procedures; Ensured risk control standards were met; Instructed and directed Associates in safety standards, policies, and procedures.
2003-2007 Atlas Cold Storage (Fry’s Warehouse) Phoenix, AZ
Receiving/Reach Driver/Order Selector
2000–2003 Prime Time Delivery Company Phoenix, AZ
Office/Shipping and Receiving
1998–2000 Harvest Meat Company Phoenix, AZ
Shipping and Receiving
EDUCATION
1989 - 1990 Luzerne County Community College Nanticoke, PA
B.A., Culinary Arts, 3.45 GPA (approximate)
1988 - 1989 Stevens State University Lancaster, PA
B.A., Commercial Baking and Food History, 3.24 GPA (approximate)
•Lettered in Football, Track and Basketball; 2nd in Class
•Graduated Omega Si Phi
1985 - 1988 Penn State University Happy Valley, PA
B.A., Hotel Restaurant Management, 3.35 GPA (approximate)
•Athlete of the Year in Track; Lettered in Football, Volleyball, Track and Basketball; High Honors in Math and Physics.
KEYWORD SUMMARY
Highly organized and friendly professional, able to establish long-term, positive and fun relationships with clients, co-workers and outside resources; Strong skills in time management, prioritizing tasks, and meeting deadlines; Skilled in working independently and as an enthusiastic team player; A dedicated and fair team leader, known for taking initiative to address issues and develop solutions that improve daily operational flow and team effectiveness; A flexible professional who enjoys learning new skills and adapts to organizational changes.
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