Customer Service Business Operations

Vicki Maggard

* ********* ****

Hamlin, NY *****

585-***-****

*****.*******@*****.***

SUMMARY

Dedicated, hardworking and loyal restaurant manager with leadership abilities and organizational skills that can transition into any role. Committed to continued growth and prepared to take on new responsibilities of joining a new team. Ability to multi-task and stay organized in a fast-paced environment.

SKILLS

● Operations management

● Customer service

● Team player

● Lead by example

● Recruitment and training

● Experience with KRONOS and WORKDAY software

● Time management and multitasking

EXPERIENCE

KBP Foods, Rochester - Managing Partner

January 2014 - present

Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control and maintaining excellent customer service. Carrols Corporation, Rochester - Senior Assistant Manager May 1994 - January 2014

Assisted in managing all aspects of daily business operations including opening and closing facilities and recruitment and training employees. EDUCATION

SUNY College at Brockport, Brockport, NY

May 1994

Bachelor of Science in Business Administration