Liliana Connolly
Park City, UT
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SKILLS
● Customer Service & Sales: Proficient in delivering exceptional customer service, resolving issues, identifying upselling opportunities, and increasing revenue.
● Communication & Teamwork: Strong verbal and written communication skills, conveying information clearly and professionally, while collaborating as a team player.
● Problem-Solving & Adaptability: Ability to troubleshoot customer concerns, ensuring customer satisfaction, while being flexible and quick to learn evolving business needs. EXPERIENCE
LuluLemon, Park City, UT,- Sales Associate
JUN 2024 - AUG 2024
● Provided exceptional customer service by offering personalized product recommendations, contributing to consistently meeting and exceeding sales goals..
● Maintained a visually appealing store environment through effective merchandising and collaborated with the team to ensure smooth daily operations. Bar Italia, Winter Park, FL - Server
FEB 2023 - DEC 2023
● Delivered exceptional customer service, ensuring guest satisfaction while upselling premium food and beverages to boost revenue.
● Maintained assigned section with a focus on efficient table turnover, optimizing seating capacity.
Church Street Entertainment, Orlando, FL - Event Bartender FEB 2022 - FEB 2023
The Hangy Bison, Winter Park, FL - Hostess and Server JAN 2021 - JAN 2022
EDUCATION
Valencia Community College, Orlando - Education
● Completed two semesters towards Education/Teaching Degree.
● Currently on break.
● Student Teacher, Killarney Elementary School, Winter Park, FL