Office Manager Country Club

KATIE M. CASH

**** ********* ***** ********, ********* 70003 504-***-**** *******.*****@*****.*** SUMMARY

Dedicated, hard working, and motivated team player determined to continue the successful tradition of Bissonet Country Club. Optimistic about implementing experiences learned over a near lifetime at Bissonet in order to fulfill the office manager role with excellence and pride. Motivated to continue utilization of managerial skills, member and staff relations, maintenance oversight of grounds and facilities, and efficient multi-tasking and problem solving skills. Committed to increasing club membership, promoting member and staff morale, and actively contributing to the future success of Bissonet Country Club.

WORK EXPERIENCE

Bissonet-Maned Downs Country Club (1995 - present)

● Office Manager, Temporary (June 2021 - present)

o Managed day to day operations

o Maintained financial books in Quickbooks

o Accounts Payable / Accounts Receivable in Quickbooks o Managed payroll for all club employees

o Generated reports in Quickbooks and paid local and state sales taxes o Organized information for insurance policies

o Coordinated with the Board of Directors to implement new policies and procedures o Gathered information to present to the Board of Directors o Monitored and directed maintenance of club grounds and facilities o Maintained club calendar of events

o Booked events and club rentals

o Generated emails to members for upcoming events and other information o Ordered all inventory for bar, concessions, pool, and janitorial supplies o Communicated with vendors and contractors regarding grounds maintenance o Made weekly bank deposits, verified daily cash and credit card balances from registers

● Head Swim Coach and Swim Instructor (2015 - present) o Organized swim meets and directed swim practices o Maintained database of >200 swimmers with performance statistics o Communicated with parents and built member relations o Managed and mentored assistant swim coaches

o Gave private swim lessons to individuals and groups

● Assistant Summer Manager and Swim Coach (May 2001- 2004) o Managed and mentored lifeguards, concessions, and other staff o Monitored and directed maintenance of club grounds and facilities o Gave private swim lessons to individuals and groups

● Lifeguard (1996 - 2000)

● Concession Stand Employee (1995)

Dis & Dat Designs, LLC (March 2017 - September 2019)

● Owner / Managing Partner

o Generated invoices in Quickbooks for customers

o Updated website with new apparel offerings

o Maintained financial books in Quickbooks

o Generated P&L and Balance Sheet reports in Quickbooks o Paid monthly local and state sales taxes

o Created year-end Schedule K-1 reports for partners o Generated paperwork and filed for Louisiana Resale Certificate, Zoning Clearance, Occupational License Tax, Sales/Use Tax, business bank accounts, EIN Number, Articles of Incorporation, LLC filing

St. Philip Neri Catholic School (2015 - present)

● Pre-K3 Assistant Teacher (2018 - present)

● Substitute Teacher (2015 -2017)

East Jefferson General Hospital Wellness Center (2005 - 2010)

● Administrative Assistant to Director of EJGH Wellness Center (2007- 2009) o Facilitated opening of new facility (EJGH Fitness Principle with Mackie Shilstone) o Assisted director in day to day operations and scheduling of employees o Managed schedule and set up meetings for the director o Human resources duties regarding member relations o Data entry of employee information

o Scheduling of employee shifts and classes for members o Collaborated with other departments such as personal trainers, nutritionists, physical therapy department, and cardiac rehab department to organize schedules and resolve any scheduling conflicts

o Coordinated with main hospital human resources and accounting departments for banking deposits

o Liaison between doctor's offices and insurance companies for members to evaluate patient medical status and provide release for participation in certain classes

● Membership Services Representative (2005-2007)

o General member relations and customer service

o Provided membership details and prices to prospective members o Gave tours of the facility to interested parties o Data entry of new member data, such as personal and medical information, membership type, and financial payment information including direct deposit or prepaid o Managed schedules for massage therapists and personal trainers sessions o Processed payments for membership dues, classes, massages, training sessions

● Group Fitness Instructor (2005 - 2010)

o Water aerobics, arthritis therapy classes, resistance training, swim lessons o Lead Fitness Instructor for water aerobics implementing different equipment and planning daily 45 min to 1hr classes for 25 to 30 adults o Lead Fitness Instructor teaching arthritis therapy classes in warm water therapy pool. Classes vary from Arthritis and simple stretches to designing classes for those with fibromyalgia, back and neck problems and low impact exercises for cardiac patients EDUCATION

● Some college (no degree), over 80 hours of credit

● Education, LSU

● Nursing, Our Lady of the Lake

TRAINING & CERTIFICATION

Delgado Basic EMT Certification Class, American Red Cross CPR, AED and First Aid Certification, American Red Cross Lifeguard Certification, Aquatic and Water Safety Certification

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