Payroll Specialist Human Resources

Tser X. Cha

**** *. **** ******

West Allis, WI *3227

414-***-**** Cell

******@*******.***

Objective Seeking a position in Payroll Administrator/Accounting Assistant/ Human Resources Director or any related field which will allow utilization of my current knowledge and skills while promoting continual professional growth.

Profile

Over 35 years experiences in HR/Payroll Specialist

Bi-lingual (proficient in both English and Hmong)

Goal-oriented, multi-disciplinary and problem solver

Proven ability to work independently as well as with others

Education

MATC (Nursing Major) 2011- 2012

Alverno College (Nursing Major, Psychology minor) 1994- 1996

UW-Milwaukee (Nursing Major, Psychology minor) 1992-1994

Juneau High School 1989-1992

Certified Nursing Assistant 1987-Present

Experience / Employment History

Personalized Plus Home Health Care, LLC Feb. 2011-present

Payroll Specialist- entering data into payroll and administrative database/software process, processing bi-weekly payrolls, maintaining accurate records of payroll documentation/transactions, responding to payroll-related inquiries, resolving concerns, performing account balance and payroll reconciliations, preparing financial reports for accounting and auditing purposes, preparing periodic payroll reports for review, etc.

Human Resource Director- directs administration, reception, and facility security; recruiting and staffing; organizational and space planning; performance management and improvement systems; employee orientation, development, and training; policy development and documentation; employment and compliance to regulatory concerns; employee relations; compensation and benefits administration; employee safety, welfare, wellness and health; charitable giving; employee services and counseling, and FMLA. On the executive management team, and assists and advises company about Human Resource issues. Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performances.

Alternate Administrator- assists the Administrator in organizing and directing the agency’s ongoing functions. Maintaining an on-going liaison with the governing board. Being familiar with state and federal regulations and arranging for agency compliance with the same and having copies of the regulations available for usage. Being responsible for the completion, keeping, and submission of such reports and record as required by State, Federal Regulatory Agencies. Review and evaluate existing policies and procedures on a timely basis, etc.

Medicare Billing Manager - oversee/directs Medicare Billing Department, obtaining referrals and pre-authorizations as required for procedures, check eligibility and benefit verification for treatments and procedures, review/prepare/transmit claims, call insurance regarding discrepancy in payments, answer insurance telephone inquiries, etc.

Intake Personnel- take referral from clients, hospitals, etc; follow up with MD orders, health insurance verifications, etc.

Nurse Assistant- assist nursing department, medical records review, scheduling visits, Prior Authorization, etc.

Translator-proficient translator for Hmong (verbal and written). Translated policies and procedure for Hmong patients/clients. Served as a Hmong translator for agency.

Scheduler Supervisor-manage scheduler department, making sure all clients are scheduled accordingly with their caregiver, making sure scheduling department keeps track of missed/hold visits, making sure agency inform client of any changes/updates to schedule, conversing with clients/employees on a day-to-day basis as needed, after hours on-call scheduler, noting communications in call logs/computer system, problem solve and/or report urgent matters to RN supervisors.

MidAmerica Healthcare Corp. of WI 2003- Feb. 2011

Payroll Specialist-handle three company’s payroll services (over 600 employees)

Duties include new employee setup, payroll data entry and transmission, reviewing employee benefits and making revisions as needed.

Human Resource-Process all new, current and terminating employee data files according to State and Federal laws. Handles all unemployment, worker’s compensation claims and employee benefits. Assist in employee development and discipline.

Translator-proficient translator for Hmong (verbal and written). Translated policies and procedure for Hmong patients/clients. Served as a Hmong translator for agency.

Other duties-schedule PCW/supervisor visits. Provide additional coverage for receptionists, assist with medical records, review patient re-certifications, medical personnel, and checking employee’s charting and time sheets.

ANS Home Health Services 2000 to 2003

Scheduler Supervisor-Oversee patient scheduling department

Translator-Hmong (verbal and written)

Receptionist-phone triage and review of timesheets and charting

Metro Home Health Services 1999-May 2010

CNA-Provided personal care for clients such as bathing, dressing, hair-nail care and housekeeping services.

Cares R’Us Home Health Care 1989-1999

Payroll Coordinator/ Scheduler/HR/Translator/Medical Records

References

Sia Xiong-Vang, Administrator/DON of Personalized Plus Home Health Care, LLC

7402 W. Derby Place, Suite A, Milwaukee, WI 53218 Tel: 414-***-****(office number), 414-***-**** (cell), ***@********.***

Candie Herr, Pastor of Enduring Love International Church

11301 West Lake Park Drive, Milwaukee, WI 53224 Tel: 414-***-**** (cell),

******.****@*****.***

Mikar Yang, RN Casemanager/Nurse Practitioner

7437 W. Waterford Ave, Milwaukee, WI 53220 Tel: 414-***-**** (cell)

***********@*****.***

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