Patient Access Representative
Resume:
SHIRLEY MYERS
JANESVILLE, WI 53545
***********@*****.***
PROFESSIONAL SUMMARY:
LOOKING FOR WORK IN THE RECEPTION AREA
SKILLS:
ANSWERING PHONES, SCHEDULING APPOINTMENTS, GREETING PATIENTS, FILING, COLLETING CO-PAYS.
WORK EXPERIENCE:
12/2020 SSM HEALTH DEAM MEDICAL GROUP
TO WISCONSIN
PRESENT PATIENT ACCESS REPRESENTATIVE
• CHECK IN PATIENT FOR APPOINTMENTS
• SCHECHEDULE APPOINTMENTS
• COLLECT CO-PAYS
• NOTIFY STAFF OF CHANGES IN SCHEDULE CHAGES
• CHECK MA FOR PATIENTS
• CHECK ALL INSURANCES FOR PATIENTS
• MAKE APPOINTMENTS FOR NEW PATIENTS
• TRANSFER CALLS TO APPROPRIATE STAFF
• BALANCE OUT THE CASH DRAWER AT END OF DAY
1/2020 MIDWEST DENTAL
TO WISCONSIN
11/2021 PROGRAM SUPPRORT REPRESENTATIVE
• ANSWER PHONES, SCHEDULE APPOINTMENTS, COLLECT FEES
• DIRECT CALLS, TAKE MESSAGES,
• COLLECT, COUNT AND DISBURSE MONEY, DO BASIC BOOKKEEPING AND COMPLETE BANING TRANSATIONS
• COMMUNICATE WITH CUSTOMERS, EMPLOYEES AND OTHER INDIVIDUALS TO ANSWER QUESTIONS, DISSEMINATE OR EXPLAIN INFORMATION, TAKE ORDERS AND ADDRESS COMPLAINTS.
• COMPLETE AND MAIL BILL, CONTRACTS, POLICIES INVOICES OR CHECKS.
• COMPLETE WORK SCHEDULE, MANAGE CALENDARE, ARRANGE APPOINTMENT.
• COMPUTER, RECORDS, AND PROOF-READ DATA AND OTHER INFORMATION SUCH AS REPORTS AND RECORDS,
• DELIVER MESSAGES AND RUN ERRANDS.
• INVENTORY AND ORDER MATERIAL, SUPPLIES AND SERVIECES.
• MAINTAIN AND UPDATE FILING, INVENTORY MAILING AND DATABASE SYSTEMS, EITHER MANUALLY OR USING THE COMPUTER.
• OPEN AND SORT INCOMING MAIL, ANSWER CORRESPONDENCE AND PREPARE OUTGOING MAIL.
• OPERATE OFFICE MACHINES, SUCH AS PHOTOCOPIERS, AND SCANNERS, FACSIMILE MACHINES, VOICE MAIL SYSTEMS, AND PERSONAL COMPUTERS.
• PREPARE MEETING AGENDAS, ATTEND MEETINGS, AND RECORD AND TRANSCRIBE MINUTES.
• REVIEW FILES, RECORDS, AND OTHER DOCUMENTS TO OBTAIN INFORMATION TO RESPOND TO REQUESET.
• TYPE, FORMAT, PROOF READ AND EDIT CORRESPONDENCE AND OTHER DOCUMENTS FROM NOTES OR DICTATING MACHINES, USING COMPUTERS OR TYPEWRITERS.
7/2016 GRAINGER
TO CUSTOMER SERVICES
10/2019
• CHECK TO ENSURE THAT THE APPROPRIATE CHANGES WERE MADE TO RESOLVE CUSTOMERS PROBLEM
• COMPARE DISPUTED MERCHANDISE WITH THE ORIGIANAL REQUISITIONS AND INFORMATION FROM INVOICES AND PREPARES INVOICES FOR RETURNED GOODS.
• KEEP RECORDS OF CUSTOMERS INTERACTIONS OR TRANSATIONS RECORDING DETAILS. OF INQUIRES, COMPLAINTS OR COMMENTS AS WELL AD ACTIONS TAKEN
• RECOMMEND IMPROVEMENTS IN PRODUCTS, PACKAGING SHIPPING, SERVICE OR BILLING METHODS AND PROCEDURES TO PREVENT FUTURE PROBLEMS.
10/2008 JOURNEY MENTAL HEALTH
TO ADMINISTRATIVE ASSISTANT
7/2016 ANSWER PHONE CALLS, DIRECT CALLS, TAKE MESSAGES,
• COLLLECT, COUNT, AND DISPURE MONEY, DO BASIC BOOKKEEPING, AND COMPLETE BANKING TRANSACTIONS
• COMMUNICATE WITH CUSTOMERS, EMPLOYEE, AND OTHER INDIVIDUALS, TO ANSWER QUESTIONS, DISSEMIKNATE OR WXPLAIN INFORMATION, TAKE ORDERS AND ADDRESS COMPLAINTS
• COMPLETE WORK SCHEDULES, MANAGE CALENDARS AND ARRANGE APPOINTMENTS,
• COMPUTE RECORDS AND PROOFREAD DATA AND OTHER INFORMATION, SUCH AS RECORDS OR REPORTS,
• DELIVER MESSAGES AND RUN ERRANDS
• INVENTORY AND ORDER MATERIALS, SUPPLIES AND SERVICES,
• OPEN SORT AND ROUTE INCOMING MAIL, ANSWER CORRESPONDENCE AND PREPARE OUTGOING MAIL
• OPERATE OFFICE MACHINES, SUCH AS PHOTOCOPIERS, ANS SCANNERS, FACSIMILE MACHINES. VOICE MAIL SYSTEMS., AND PERSONAL COMPUTERS.
• PREPARE MEETING AGENDAS, ATTEND MEETINGS AND RECORD ANS TRANSCRIBE MINUTE
• PROCESS AND PREPARE DOCUMENTS SUCH AS BUISNESS OR GOVERNMENT FORMS ANS EXPENSE REPORTS.
• REVIEW FILES, RECORDS, AND OTHER DOCUMENTS TO OBTAIN INFORMATION TO RESPOND TO REQUEST.
• TRAIN OTHER STAFF MEMBERS TO PREFORM WORK ACTIVIES, SUCH AS COMPUTER APPLICATIONS.
• TYPE, FORMAT, PROFREAD, AND EDIT CORRESPONFENCE AND OTHER DOCUMENTS FOR NOTES OR DICTATING MACHINE, USING COMPUTERS OR TYPEWRITERS
1/1980 ROCK COUNTY HUMAN SERVICES
TO CLERK III
10/2008 CLERICAL DUTIES
• ANSWER TELEPHONE CALLS, DIRECT CALLS, AND TAKE MESSAGES.
• COMPILE, COPY SORT AND FILE RECORDS OF OFFICE ACTIVITIES, BUSINESS TRANSACTIONS, AND OTHER ACTIVITIES.
• COMPLETE WORK SCHEDULES, MANAGE CALENDARS, ARRAGE APPOINTMENTS.
• COMPUTE, RECORDS, AND PROOFREAD DATA AND OTHER INFORMATION SUCH AS RECORDS OR REPORTS,
• DELIVER MESSAGED AND RUN ERRANDS
• INVENTORY AND ORDER MATERIALS SUPPLIES AND SERVICES.
• MAINTAIN AND UPDATE FILING, INVENTOORY MAILING AND DATABASE SYSTEM, EITHER MANUALLU OR USING COMPUTER
• OPEN, SORT, AND ROUTE INCOMING MAIL, ANSWER CORRESPONDENCE, PREPAIR OUTGOING MAIL,
• OPERATE OFFICE MACHINES SUCH AS PHOTOCOPIERS, ANS SCANNERS, FACSIMILES MACHINES, VOICE MAIL MASYSTEMS. AND PERSONAL COMPUTERS.
• PREPARE MEETING AGENDAS, ATTEND MEETINGS, AND RECORD AND TRANSCRIBE MINUTES,
• REVIEW FILES AND RECORDS AND OTHER DOCUMENTATIONS TO OBTAIN INFORMATION TO RESPOND TO REQUEST,
• TRAIN OTHER STAFF MEMBERS TO PERFORM WORK ACTIVIES SUCH AS USING COMPUTER APPLICATIONS,
• TYPE FORMAT PROOFREAD, AND EDIT CORRESPONDENCE OTHER DOCUMENTS FROM NOTES OR DICTATING MACHINES, USING COMPUTERS OR TYPEWRITERS.
EDUCATION:
8/1981 Blackhawk Technical College
To Business Administration Personal
5/1986
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