Patient Care Long-Term
Resume:
Brittany Gentry, LVN
903-***-**** – ***************@*****.***
Licensed LVN with twenty years of experience in long-term care as well as case management. Adaptable, skilled at system redesign, confident clinical leadership.
Core Strengths:
Value-Based Care
Skilled Nursing
Post Acute Network Development
Care Redesign Improvement
Discharge Planning
Relationship Building
Result Oriented
Data Driven
Proficient in Medicare and Medicaid
Improved Patient Outcomes
Leadership and Management experience
Transparency
Adaptability
PROFESSIONAL EXPERIENCE & ACHIEVEMENTS
Licensed Vocational Nurse Provider I Milan Laser Hair Removal I 3/2024- PRESENT
Trained and educated on Milan Laser treatment protocol and procedures
Engage as a clinic team member to promote safety and compliance with laser hair removal treatments for clients in the South Fort Worth area.
Resolve questions, concerns, and grievances from clients to ensure continued safety practices and client medical and aesthetic goals.
Maintain laser safety and cleanliness to ensure proper functioning.
Provide client education regarding the hair removal process and treatment recommendations.
Collaborate with team members to promote company goals and protocols.
Maintain a clean and comfortable environment for clients during laser hair removal treatments
REMOTE PATIENT CARE COORDINATOR I CANTEX CONTINUING CARE NETWORK I 11/2022-PRESENT
Participate as a member of the nursing leadership team within the facility to ensure regulatory compliance, patient care, and quality assurance.
Develop and present professional education and continuing education for the staff. Develop care plans and coordination of care between patients and nursing staff.
Resolve concerns, questions, and grievances voiced by patients and family members to achieve optimal satisfaction and patient experience.
Responsible for Medicare and Medicaid MOS billing and submission for all skilled nursing facility patients for multiple facilities. Utilize ICD10 billing codes to enhance assessments and ensure proper billing accuracy.
POST ACUTE NETWORK OPERATIONS I REMEDY PARTNERS/SIGNIFY HEALTH I 09/2018-11/2022
Manage patients through their continuum of care and post-discharge interdisciplinary meetings with post-acute providers to obtain updates and drive readmission and length of stay reduction.
Responsible for utilizing data to develop action-focused areas for care redesign initiatives for
network post-acute providers. Coordinate and execute one plan.
Evaluate, build, and maintain high-quality post-acute Networks with partners using CMS, field-reported data, and continued engagement.
Hold and participate in meetings to highlight data, report on outcomes, and review key critical initiatives with partners and the post-acute network. Facilitate and train new employees on process, product, and clinical escalation models.
Participate in multiple committees for Research and Development of technology products and clinical process
development. Engage healthcare continuum for practice redesign through partnerships across Oklahoma, Texas, and Colorado. Responsible for Network engagement and post-acute network organization. Responsible for monthly town hall organization and information sharing. Reduction of 90-day readmissions by 8 % with length of stay reduction by ten days in three quarters, resulting in increased positive patient outcomes and shared partner savings.
REGIONAL DIRECTOR OF PATIENT CARE I CANTEX CONTINUING CARE NETWORK I 10/2016-09/2018
Regional oversight of 17 skilled nursing facilities to monitor and implement daily MDS functions and compliance with state and federal guidelines and regulations. Review clinical information for all facilities to approve/deny admissions. Manage and coordinate the authorization process for Medicare Advantage payors. Collaborate with outside care managers to improve authorization timelines and garner relationships for faster approvals. Create and maintain a training program to onboard new MDS Coordinators according to company policy and expectations. Increased reimbursement levels in 17 buildings over two years to above benchmark
MDS COORDINATOR & TRAINER I CANTEX CONTINUING CARE NETWORK I 06/2014- 10/2016
Participate as a member of the nursing leadership team within the facility to ensure regulatory compliance, patient care, and quality assurance.
Develop and present professional education and continuing education for the staff. Develop care plans and coordination of care between patients and nursing staff.
Resolve concerns, questions, and grievances voiced by patients and family members to achieve optimal satisfaction and patient experience.
Responsible for Medicare and Medicaid MOS billing and submission for all skilled nursing facility patients for multiple facilities.
EDUCATION
Northeast Texas Community College, Associate of Arts Degree, Nursing/ LVN
CERTIFICATIONS/ SKILLS
YAG/ ALEX Milan Laser Certified
RUG Certified
Microsoft Office
ICD-10 billing
Google systems
Multiple EHR Systems
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