Mid level managers
Resume:
Richard Wolski
Sales Director
Saint Petersburg, US, 33703
********@*******.***
Professional Summary:
Experienced operations manager with over a decade of expertise in financial management, team leadership, and customer engagement. Known for exceeding performance targets, optimizing operational workflows, and delivering strong customer satisfaction. Skilled in marketing, budget planning, and strategic project execution. Holds a clean driver’s license and maintains a spotless background.
Professional Experience:
Frontier CommunicationsResidential Sales RepresentativeMar 2025 – Jun 2025
Engaged directly with residents through door-to-door outreach to promote Frontier's internet, phone, and television services.
Educated prospective customers on available packages, pricing, and service benefits.
Collected and processed customer information to initiate service setup and schedule installation.
Successfully generated new customer leads and increased local subscriptions through personalized, face-to-face interactions.
Maintained accurate records of customer preferences and scheduled follow-ups for service activation.
Crossmark (Sam’s Club)Demonstration SpecialistMar 2024 – Apr 2025
Coordinated and executed engaging product demonstrations.
Distributed samples and informed customers about product features.
Maintained clean and organized display areas.
CDS at Livermore (Costco)Customer Service Associate Mar 2022 – Dec 2022
Provided samples of various Costco products to members to encourage trial and purchase.
Delivered excellent customer service by explaining product features and answering questions.
Maintained cleanliness and organization of sample stations.
Coordinated and executed engaging product demonstrations.
Distributed samples and informed customers about product features.
Maintained clean and organized display areas.
Uber Self-Employed Saint PetersburgIndependent ContractorMar 2022 – Jul 2022
Managed operations for independent transportation services.
Delivered punctual, courteous service with strong customer satisfaction.
Boosted customer ratings by 20% through service quality improvements.
Innovated new methods of client communication to streamline interactions.
Amazon Warehouse Associate Sept 2021 – Dec 2021
Routed packages accurately for distribution.
Verified labeling to ensure shipping accuracy.
Missionary Operations Manager Jan 2012 – Oct 2021
Led daily operations, staff oversight, and compliance activities.
Conducted financial analysis and implemented efficiency-focused strategies.
Guided teams to exceed sales goals while ensuring excellent customer experiences.
Education:
University of Illinois Chicago, Chicago, ILAssociate Degree in Liberal Arts (1973–1977)
School of the Art Institute of Chicago, Chicago, ILBachelor of Fine Arts (1979–1982)
University of Illinois Chicago, Chicago, ILMaster’s Program in Electronic Visualization (1985–1987)
Skills:
Marketing (Experienced)
Project Management (Proficient)
Budget Planning (Skilled)
Communication (Expert)
Problem Solving (Expert)
Additional Information:
Clean driver’s license
No criminal history
References upon request
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