Customer Service Patient Care
Resume:
Takisha Wilson-Blair
Alabaster, AL *****
***************@*****.***
· Dedicated, service-focused, and very self motivated.
· Reliable worker with the ability to quickly learn new concepts and skills.
· Backed by a solid work history, reputation as a team player, and passion for helping others. Work Experience
CNA - Certified Nursing Assistant
Shelby Ridge Rehab Select-Alabaster, AL
January 2024 to Present
• Customer service
• Patient care long and short term
• Medical charting
• Attend doctor appointments with patients
Academy Trainer FrontEnd & Digital/Diary/Meat Stocker/Online Grocery/In Home Delivery Drive
Walmart-Hoover, AL
January 2021 to Present
• Stock in Diary, frozen, produce, count and label over stock merchandise, cut meat in deli
• Online Grocery/In Home Delivery I Pick and gather groceries, load and unload groceries to distribute to customers homes or door steps.
• I use a lot of Customer service.
• Make sure items are not damaged before delivering
• Help customers with checkout needs of purchase and returns. WMJ&K Logistics
Courier Trainee-Pelham, AL
June 2011 to December 2020
· Complete daily job tasks delivering packages throughout Alabama, Tennessee, Mississippi, Georgia, and surrounding areas.
· Call in and out packages as they are dropped and delivered.
· Document paper work for jobs and call outs
· Job based training new employees
Cashier
Winn Dixie-Fultondale, AL
August 2016 to March 2018
· Greet customers and assist in locating specific items
· Performed in General Merchandise duties as in stocking and restocking merchandise.
· Perform work ethics in the deli and fruit and vegetable areas of the store
· Maintain neat and clean register area
Cashier
Hobby Lobby-Gardendale, AL
October 2009 to January 2017
· Customer service representative
· Assists customers in locating specific items
· Keeps register area neat and stocked with necessary supplies.
· Assists in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner
· Counts money, gives change and issues receipt for funds received.
· Calculates discounts or references; requests customer identification for certain discounts and receipts as required.
· Maintains sufficient amounts of change in cash drawer. Certified Phlebotomy Technician (CPT) Certification #Z9Z9G7T2 Phlebotomy
December 2013 to December 2015
Education
Talladega College - Talladega, AL
January 2007 to December 2008
P.D. JACKSON-OLIN HIGHSCHOOL - Birmingham, AL
January 2003 to December 2007
Skills
• Customer Service
• MS Excel
• MS Word
• MS Outlook
• Phlebotomy
• Courier
• Patient Care
• Experience Administering Injections
• Vital Signs
• Laboratory Experience
• Home Care
• Caregiving
• Load & Unload
• Hospital Experience
• Data Entry
• Nursing
Certifications and Licenses
Certified Phlebotomy Technician
CNA
Driver's License
State Tested Nursing Assistant
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