Priscilla Gonzales
Grand Rapids, MI *****
*******************@*****.***
Reliable and friendly! who quickly learns and masters new concepts and skills. Passionate about helping who needs help.
Work Experience
Sales Associate
Kay Jewelers Inc - Grand Rapids, MI
2017-04 - Present
Built and maintained effective relationships with peers and upper management.
Kept system inventory tracking accurate and updated for optimal usage. Expressed appreciation for patronage, inviting and encouraging customer return visits.
Sought opportunities to up-sell and add-on additional merchandise. Supervisor
PERRIN RESORT AND COLLEGIATE APPAREL - Comstock, MI 2017-02 - 2018-02
Managed hiring and mentoring of team members to ensure attainment of organizational objectives. Mentored staff to achieve professional development goals and sales production targets.
Provided teams with up-to-date operational information in a highly dynamic environment.
Guided personnel in reviewing and reconciling daily transactions. Team Leader
Cascade Engineering - Grand Rapids, MI
2005-06 - 2016-10
Assessed, identified, motivated and empowered team members to perform in a manner that builds customer satisfaction and loyalty, leading to retention and growth. Analyzed employee workloads to meet seasonal fluctuation needs. Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Compiled weekly monetary reports and records for store managers. Education
High School Diploma
Union High School - Grand Rapids, MI
2001
Skills
Time management, Inventory, Inventory control, Excellent communication skills, Team player Additional Information
SKILLS
Listening skills Outgoing and enthusiastic
Outgoing personality Time management ability
Results oriented Excellent communication skills
Inventory control procedures Verbal/written communication Active listening Team player mentality