Administrative Assistant Program Manager
Resume:
Sarah C Kelly
*******@*******.***
Multifaceted Administrative Assistant with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at fielding phone calls, coordinating with clients, and serving as the liaison between different departments.
Work Experience
Self-employed Dog Sitter and Walker
Fort Myers, FL
2022- Present
Self-employed Dog Sitter and Walker with over 3 years of experience providing high-quality care for dogs of various breeds. Demonstrated ability to handle a wide range of services including feeding, administering medication, providing timely walks, Enrichment activities, basic training and loving companionship. Committed to easing separation anxiety by keeping owners updated with texts, emails, and photos
Dog Foster Program Manager
Big Dog Ranch Rescue - Loxahatchee, FL
2022-2023
Helped develop a comprehensive dog foster program, increasing the number of foster homes by 30%
Coordinated with local shelters and rescue groups to identify dogs in need of foster care.
Identified gaps in existing training materials and initiated the development of a more comprehensive training program for staff and foster volunteers
Adoptions Specialist
Big Dog Ranch Rescue
2021-2022
Assist potential adopters in determining a good canine companion. Review and process adoption applications. Oversee adoption process via email, phone and in-person. Adoption counseling includes questions regarding adopted dog’s medical history, promoting safe and responsible dog ownership and general training tips.
Stay at Home Mother/Homemaker
2016-2021
Office Administrator
Ameriprise Financial
Naples, FL
2013-2014
Assist financial advisor in preparing financial plans/proposals for clients
Responsible for weekly compliance reporting to corporate office, detailed tracking of daily client correspondence, maintaining organised client files with up-to-date financial data, and managing advisor's client meeting schedule
Office Manager
Waveguide, Inc - Naples, FL
2011 to 2013
Administer payroll and employee commissions program
Develop and manage employee safety program
Manage all employee benefits
Ensure compliance with commercial contracts
Office Assistant
Ameriprise Financial
Naples, FL 2007 to 2009
Naples, FL
Administrative duties include weekly compliance reporting to corporate office, detailed tracking of daily client correspondence, maintaining organized client files with up-to-date financial data, and managing advisor's client meeting schedule
Responsible for preparing various financial reports and other supporting documentation utilizing tools such as Thomson Financial and Morningstar
Research and analyse proper product recommendations and present to advisor for final determination
Aid advisor in preparing financial plans/proposals for both potential and existing clients
Ensure crucial deadlines are met
Senior Adoption Counsellor
The Humane Society Naples - Naples, FL
2005 to 2007
Conduct adoption interviews, provide animal care counselling, help input shelter animal profiles and keep track of any documented changes in behavior, health and overall wellbeing of shelter animals
Aid in the fundraising and educational activities of The Humane Society
Maintain computer records of animal guests including health and adoption records; reconcile shelter daily logs and bank deposits
Provide support in the development and implementation of new policies and procedures designed to further improve shelter operation
Office Coordinator
Waveguide, Inc - Chelmsford, MA
2001 to 2005
Aid in the development of company policies and procedures including the employee handbook
Responsible for analysing, negotiating, and managing all employee benefits packages
Administer payroll and employee commissions program
Maintain and manage OSHA records and compliance
Develop and manage employee safety program Analyse and manage all aspects of commercial insurance policies, including claims and annual audits
Ensure compliance with commercial contracts and issue certificates of insurance
Design, develop and manage all marketing collateral material including company brochure, trade show booth, promotional items, and all other customer related materials
Significant role in the development, design and editing of the company website
Research and coordinate association memberships and trade shows
Establish and support relationships with vendors
Education
Bachelor of Science in Economics
Whittemore School of Business and Economics, Durham, NH
University of New Hampshire
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