Help Desk Peoplesoft Financials

Jay R. Beckman April ****

414-***-**** (cell)

*********@*****.***

Career Summary

Motivated, self-directed individual that works well with minimal supervision.

Excellent communication and interpersonal skills.

Ability to work effectively under pressure in critical situations.

Experience in delivery of projects in Onsite-Offshore model and rich experience in providing maintenance support in multi-geography, multi-vendor environment.

Well organized, possessing excellent documentation skills.

Practical and problem-solving skills that follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

Ability to respond quickly to shifting priorities.

Provide complete and timely support for SMEs & end users by responding to and resolving user requests via help desk incident management systems.

Experience in all phases of Peoplesoft – developer, tester, security, administrator, life cycle development.

Focus in Peoplesoft has been in Financials which includes modules -- GL, AP, AR, BI, AM, PO, EX.

Tools, Technology

Peoplesoft, Peopletools, Peoplesoft security, Oracle, SQL server, DB2, Unix/Linux, Windows, STAT, IPSwitch IIS, Weblogi, Websphere, Control-M, Oracle SQL performance tuning, Putty, Toad, PS/SQL, HFM, Oracle Cloud Financials, Query, SQL, SQR, Application Engine, Component Interface, Application Messaging, Pascal, UCSD p-system, FTP, MPW, Macintosh, MSDOS, C, UNIX, Fortran, Assembler

Domains: Peoplesoft financials for non-profit organizations (education). Peoplesoft financials for global mult-country organization and large multi-state company.

Professional Experience

Tata Consulting Services May 2017– present

PeopleSoft / HFM Administrator

Onsite resource.

Continued administration support of HFM and Peoplesoft financial systems.

Oracle Financials cloud administrator.

24/7 support of production systems.

Monthly patching support.

Participate in annual disaster recovery exercise.

Continue SOX compliant requirements.

Manpower, Milwaukee, WI May 2007 – May 2017

PeopleSoft Infrastructure Administrator / HFM administrator

PeopleSoft development, analysis, support work and security design with international company in 22 countries. (multi currency, multi language)

Testing financials within and between modules for dataflow – GL, AP, EX, PO, BI, AR

Implementation experience with packaged software products. Design, implementation and support of the technical infrastructure architecture which leverages the technical components that make up an enterprise-level implementation, including the additional complexity associated with the sharing of a single application instance across several operating countries.

System monitoring and application performance.

24x7 on-call support.

Ensures that security and SOX compliancy is maintained.

Understand the full life cycle development process including significant experience interacting with users, designing, and compiling detail specifications based on user requirements, role design and development, testing, implementation, and documentation.

Developed and maintain productive working relationships with IT application development managers, project sponsors and key systems users.

Assisted application development in prioritizing new development projects, enhancement projects for existing systems, and system maintenance requests.

Plan own work assignments and schedules.

Plan new enhancements, operational improvements, and maintenance projects.

HFM Administrator. Version 11.1.2.4. Upgrading/patching environment, technical support, copying data between environments.

Manually archiving data.

Develop SQL to extract data for user usage reporting.

Performance monitoring.

Participate in DR activities.

Manpower, Milwaukee, WI August 2005 – May 2007

Senior Software Engineer

Implemented PeopleSoft CRM 8.9 for Manpower May 2006.

Duties include set up and configuration, documentation, writing change requests, organizing offshore developers to code changes and enhancements, design, develop and maintain system to meet user requirements.

Duties also included helping with PeopleSoft financials 8.8. Modules include: General Ledger, Payables, Billing, Accounts Receivable, and Fixed Assets.

Design, develop and maintain systems to meet user requirements.

Sprint North Supply, Gardner, KS November 2001 – July 2005

Software Engineer IV

Worked on PeopleSoft Financials 8.19 Modules such as General Ledger, Payables, Billing, and Accounts Receivable.

Responsible for Performance tuning of SQL, develop SQR and application engine programs.

Customize and develop PeopleSoft panels, tables, menus and PeopleCode.

Testing within and between modules – GL, AP, BI, AR

Utilize system traces and debugging tools, coach/mentor to transfer application knowledge amongst team members.

Analyze user requirements and business functions to prepare project proposal and develop project plan.

Design, develop and maintain systems to meet user requirements.

Ciber, Overland Park, KS May 2001 – November 2001

PeopleSoft Software Consultant- Sprint North Supply

Worked on implementation of PeopleSoft Financials 8.0, specifically on modules such as General Ledger, Accounts Payable, Payroll interface, and Fixed Assets.

University of Kansas, Lawrence KS Oct. 1998 – May 2001

Programmer/Analyst

Worked with PeopleSoft Financials 6.0 & 7.5. Modules include: General Ledger, Payables, Purchase Order, and Asset Management.

Participated in upgrades while being a part of the upgrade project team. (6.0 to 7.5)

Gained familiarity to PeopleSoft HRMS 7.5 payroll.

Responsible for performance tuning of SQL.

Developed SQR programs, and customize and develop PeopleSoft panels, tables, menus and PeopleCode.

Testing within and between modules – GL, AP, PO

Analyzed user requirements and business functions to prepare project proposal and develop project plan.

Design, develop and maintain systems to meet user requirements.

Developed interfaces from external systems to read into the financial system which include, payroll, legacy financial system, and student financials.

Data Team Inc., Lawrence, KS Apr. 1987- Oct. 1998

Software Engineer / Lead Analyst

Worked as a lead programmer/analyst on the WOS Fund Accounting system, an accounting application software package for non-profit organizations. This software was a microcomputer based application implemented on Macintosh and IBM/Clone platforms. The product is a relational DBMS that includes shared files, transaction processing, data entry, report generation, and an online help system.

Duties included writing new programs, debugging, testing, enhancing existing programs and supervising college interns.

Was involved in all phases of the software development cycle including analysis, design, construction, testing and implementation.

Modules include General Ledger, Purchase Order/Voucher, Payroll, Check Reconciliation, and Accounts Receivable.

Department of Public Instruction, Madison, WI Mar. 1985 - Apr. 1987

Management Information Specialist 2

Worked as an applications programmer and support department for the WOS Fund Accounting system in Wisconsin. Performed systems analysis, computer programming, and support of users.

Worked on program design, implementation, coding, testing and documentation.

Enhanced the system to include the Wisconsin required reports, panels and processes and new functional enhancements, as business needs dictate

Education

Bachelors of Science – Computer Science – University of Wisconsin – Madison, 1984

Interests

Running, golf, volleyball, soccer, classical music, drums & bugle corps.

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