Supply Chain Strategic Planning
Resume:
LUKA
ARUTYUNYA
N
********@*****.***
Sandy, UT 84092
SKILLS
• Leadership
• Strategic Planning
• Budget Management
• Process Improvement
• Project Management
• Decision Making
• Risk Management
• Supply Chain Management
• Conflict Resolution
• Strategy
• Communication
• Financial management
• Negotiation
• Operational Efficiency
• Operations Oversight
• Strategic planning and execution
EDUCATION
Utah Valley University
Orem, UT • 12/2023
Business Administration
PROFESSIONAL SUMMARY
Experienced managing director with a versatile skill set and a track record of success in organizational management. Skilled in building partnerships, overseeing personnel, and creating tactical plans to achieve strategic objectives. A proven leader with a deep understanding of operational efficiency and the ability to develop strategic alliances. Excited to bring exceptional leadership and planning abilities to a new role in a dynamic environment. Demonstrated expertise in cultivating and managing high-performing teams to consistently surpass challenging goals.
WORK HISTORY
Powered by MRP - Director of Operations/Field Service Park City, Utah • 04/2023 - Current
• Spearhead operational management for a network of over 300 contract biomedical engineers across North and Central America
• Oversee supply chain logistics, revenue generation, and operational performance for 1000+ accounts, leading to a 150% increase in revenue
• Develop and sustain strategic partnerships with private equity groups, hospitals, and global medical facilities, enhancing business development efforts
• Implemented process optimizations that streamlined communication and reduced operational overhead by 15%.
• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Oversaw day-to-day production activities in accordance with business objectives.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
• Improved operational efficiency by streamlining processes and implementing innovative solutions.
• Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
• Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
• Spearheaded negotiation of cost-effective contracts with suppliers, significantly reducing operational expenses without compromising on quality.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
Acima Credit - Director of Operations
Draper, UT • 09/2021 - 04/2023
• Directed a high-performing team of 100+ employees, ensuring operational excellence and superior customer service delivery
• Managed customer service operations across U.S
• And Mexico City locations, including development and execution of training programs and staffing strategies
• Cultivated robust business relationships with third-party contractors, driving a 30% increase in growth within a four-month period through strategic initiatives.
• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Oversaw day-to-day production activities in accordance with business objectives.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Collaborated with senior management to develop and execute long-term corporate goals and objectives.
• Mentored and coached team members to foster productive and engaging work environment.
• Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
• Defined, implemented, and revised operational policies and guidelines.
Vivint - Sales Manager
Lindon, UT • 05/2020 - 09/2021
• Recognized as Top Manager for exemplary performance in account growth and client retention
• Oversaw business-to-business client relationships, delivering impactful sales presentations and closing deals on federally regulated insurance policies across all states
• Led training and development programs for new hires, optimized sales performance metrics, and managed complex claims for homeowners, auto, and recreational vehicles.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth. ACCOMPLISHMENTS
• Increased Revenue by 150%: Successfully drove a 150% increase in revenue at Powered by MRP through strategic process improvements and optimized communication.
• Reduced Overhead by 15%: Implemented process optimizations at Powered by MRP that resulted in a 15% reduction in overhead costs. Without losing a single employee.
• Achieved 30% Growth: Drove a 30% increase in growth within four months at ACIMA Credit through effective strategic initiatives and partnership development.
AWARDS
• Employee Impact Award, Recognized for making significant contributions to the organization's success and performance.
• Employee of the Month, Acknowledged for exceptional performance and dedication in a given month.
• Top Manager Award, Awarded at Vivint Smart Home for outstanding performance in account growth and client retention within the first month.
LANGUAGES
Armenian
Native or Bilingual
.
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