Event Assistant Special Events
Resume:
Dedra Wanza
Event Assistant - Kerry Inc
Missouri City, TX 77459
**********@*****.***
Work Experience
Event Assistant
Kerry Inc - Houston, TX
June 2015 to Present
Contribute to the provision of a quality service and provide a warm welcome to guests during a variety of special events
• Perform timely set up and break down of events
• Set tables with clean linens, china, silverware, centerpieces and elegant food or beverage displays
• Carry plates of food and beverages on trays and serve guests
• Keep glasses filled; remove each round of plates and replenish utensils
• Perform cleaning tasks and breakdown of service
Clerical Assistant
Taylor Smith Consulting LLC - Houston, TX
November 2015 to September 2016
Responsible for pre-interview process and registration of customers
• Communicated with customers, employees and other individuals to answer questions, disseminate or explain information
• Answered telephones, directed calls and took messages
• Operated office machines, such as photocopier, fax machine and computer
• Maintained and updated filing and mailing
• Completed work schedules, managed calendars and arranged appointments Counter-Sorter
Admiral Linen and Uniform Service - Corpus Christi, TX May 2013 to February 2014
Opened bag of soiled textiles, then sorted them by type, size and color
• Identified damaged or abused textiles
• Prepared and transferred textiles to other departments
• Counted textiles manually or electronically, and transferred them into sorting systems
• Met efficiency and safety standards
Environmental and Guest Services Supervisor
Sundown Hotel and Resort - Aransas Pass, TX
April 2001 to May 2013
Directly supervised and coordinated activities of personal service workers, such as guest services, housekeeping and waitress staff
• Assigned work schedules
• Trained workers in proper operational procedures and functions and explained company policies
• Coordinated special events and activities
• Resolved customer complaints
• Recruited and hired staff members; addressed performance problems and applied disciplinary action as necessary
• Inspected work areas to maintain quality standards
• Requisitioned necessary supplies, equipment and services Escalated Supervisor
General Telephone Enterprise (GTE) - Las Colinas, TX July 1991 to February 2001
Developed methods and procedures to increase sales, expand markets, and promote business
• Listened to and resolved customer complaints regarding services, products or personnel
• Provided staff with assistance in performing difficult or complicated duties
• Monitored CSR staff performance to ensure that goals were met
• Analyzed details of CSR staff performance to assess their growth potential and to set goals Education
Bachelor of Arts in Speech Communication
University of North Texas State - Denton, TX
Skills
• Filing
• Scheduling
• Receptionist
• Billing
• Data Entry
• DOS,.Dietary Aide, Event Specialist, Bartender
• Supervising Experience
Certifications/Licenses
Leasing Agemt
Present
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