Human Resources Analyst
Resume:
NICOLE BAILEY
***** ******** **** **., *** 117 Stafford, TX 77477 281-***-**** ***************@*****.***
PROFESSIONAL SUMMARY
Flexible, creative, resilient, and results driven Human Resources professional with 15+ years’ combined experience across multiple HR disciplines – with an essential focus on executing the oversight and administration of company sponsored benefits and HRIS implementations. Recognized as being an effective communicator/speaker, a leader in shared services environments and team building, and being able to maintain an unbiased, “even keel”, disposition in intense situations – yet able to act with a sense of urgency when needed. Personally passionate about relationship building at all organizational levels and providing differentiated customer service to internal/external clients. CORE COMPETENCIES
Benefits Administration • Regulatory Compliance • Corporate Communications • Client Relations/Vendor Management • Cost/Market Analysis • Union Relations • Policy Development • Change Management Process Improvements • Project Management
WORK HISTORY
401k/Retirement Analyst (Temporary + Remote) Apr 2023 – Jun 2023 Epic Staffing Group El Segundo, CA
● Compile, review, calculate, verify, and audit retirement and payroll transactions.
● Research and resolve detailed problems and corrections related to failed retirement plan implementations.
● Review plan activity to ensure funds are properly and accurately accounted for, calculated and deposited and/or distributed.
● Provide guidance, required notices, documentation, and other information on plan terminations, mergers and/or spin-offs.
● Manage and maintain recordkeeping for customer accounts including loan records, withdrawals, tax statements, and quarterly financial statements.
Sr. HR Generalist/HRIS Analyst May 2022 – Dec 2022 Loomis Houston, TX
● Manage projects and process improvement, including applying change management experience to facilitate movement to new levels of quality.
● Collaborate with functional and technical staff to coordinate application of upgrades and fixes. Maintain HRMS system tables, and document process and results.
● Provide production support, including researching and resolving HRMS problems, unexpected results and process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
● Generate reports, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
● Administer human resources policies and programs, balancing employee advocacy and business operating needs. Page 2 of 4
● Participate in user group meetings/conferences.
● Practice strong engagement with all team members including accepting diversity of ideas and thoughts, sharing responsibility for success, demonstrating honesty and integrity, helping employees solve problems and showing respect.
SR Retirement Consultant Aug 2018 - Feb 2019
NCI Building Systems Houston, TX
● Provide operational and strategic project support of U.S. Retirement (401k) & Deferred Compensation (pension) plans (H&W as needed).
● Manage the annual 5500 filing process, compliance reviews, and maintain the ongoing repository of benefit plan contracts, plan materials and communications, and annual compliance calendars.
● Lead pre-merger due diligence activities including benchmarking, program analysis for plan consolidation, timeline development, and coordination of inquiries from key stakeholders and consulting partners.
● Identify and champion process and program efficiencies and opportunities for streamlining and improvement. Benefits Analyst Feb 2018 - Jul 2018
Service Corporation International (SCI) Houston, TX
● Identify opportunities for process optimization and technical stability, making operational/strategic recommendations as applicable.
● Process funding for all US and Puerto Rico retirement plans, and HSA/FSA contributions each pay period, plus reconcile monthly benefits invoices for all plans.
● Plan and co-facilitated wellness and retirement events. HR Generalist & Benefits Specialist Jul 2014 - Jun 2017 Sulzer Pumps (US) Inc. Brookshire, TX
● Manage all administrative activities related to the company's Defined Contribution, Defined Benefit, and
● Health & Welfare plans – serving as primary vendor contact.
● Reduced overall benefits spending by 32% after auditing plans for ineligible dependents and terminated employees.
● Coordinate with divisional HR members to conduct Annual Open Enrollment planning, RFPs/contract negotiations, and vendor selection and implementations for the Pumps division; while encouraging divisional cohesiveness to streamline benefits offerings across all Sulzer companies within the Americas.
● Automate weekly carrier feeds to all benefit providers, and impose dependent verification requirements upon initial enrollment.
● Facilitate completion of 5500 and ACA reporting.
● Investigate employee relations issues and recommend appropriate steps for resolution.
● Co-facilitate RIF activities related to plant closure that included sourcing outplacement services to assist affected personnel.
Global Benefits Administrator Sep 2010 – Mar 2013
Valerus, Member of the SNC-Lavalin Group Houston, TX
● Health plan administration to reduce costs and initiate wellness incentives in multiple locations, saving over $600 via audits and financial reconciliations.
● Demonstrated success in managing Wellness Fairs and Annual Open Enrollment processes across multiple Page 3 of 4
domestic locations. Facilitated to expatriate and international populations by webinar.
● Total retirement plan management to include implementation of Safe Harbor enrollments to eliminate the necessity of annual discrimination testing. Was able to identify issues which warranted IRS VCP/self-corrective actions and work closely with HR stakeholders to review system deficiencies which resulted in elimination of future failures.
● Serve as main contact for client facing discussions regarding system capabilities and consulting with brokerage firm regarding plan design changes and/or areas of opportunities based on industry trends, cost projections, past results, and data research.
● Participate in annual plan renewal processes and co-manage the transition to outsource benefits, disability, and leave administration.
HR Coordinator Sep 2007 – Mar 2010
TPC Group Houston, TX
● Staff and executive benefits plan Administrator - ensuring Federal and State compliance within all plans, policies, and programs.
● Partner with vendors and brokers during open enrollment seasons and ensure seamless transitions for employees during implementations.
● Monthly benefits invoice reconciliation, quarterly discretionary payment processing (including communications), administer tuition reimbursement requests, and maintain job description updates and database.
● Assist the Learning & Development Director with course preparation, co-facilitate sessions as needed, and act as SME during implementations of new systems and practices, including co-manage the self-service and MIR3 employee emergency systems.
● Share in the creation of quarterly company newsletters, including article contribution, and promotional materials for company sponsored events.
Benefits Associate Apr 2005 - Apr 2007
AON Hewitt The Woodlands, TX
● Administer Health & Welfare, Disability and LOA, COBRA, Defined Contribution/Benefit plans to eligible employees, executives, term and retiree populations respectively. This included expatriates and Medicare eligible participants.
● Counsel and guide participants through benefit elections, and process any applicable changes or requests, including loans and retirement planning.
● Daily ownership of workflow resolutions dealing with all levels of Corporate HR, HR Service Center representatives, participants, and vendors.
● Create and facilitate training presentations for current employees and new recruits. EDUCATION
Phoenix University
HR Management
Texas Southern University Houston, TX
Business Management
Alief Hastings High School Houston, TX
Diploma
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SYSTEMS
ADP, Ceridian: HPL & DayForce, Workday, Kronos Workforce: Ready, Central, and Talent Acquisition, SharePoint, Dakota, VTA, MIR3, Microsoft Office
Passport ready, exp 2027
References available upon request
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