Call Center Food Service
Resume:
Anthony Kelly
Baltimore, MD *****
**********@*****.***
Hello my name is Anthony Kelly and I have vast experience in General labor also experience in entry level healthcare positions
Authorized to work in the US for any employer
Work Experience
Call Center Agent
Sodexo-Baltimore, MD
April 2024 to Present
• Handled inbound and outbound customer calls, providing excellent service and resolving issues in a timely manner
• Collaborated with team members to share best practices for improving call center performance metrics
• Maintained a high level of professionalism and composure during challenging or stressful customer interactions
Food Service Worker
The Johns Hopkins Hospital-Baltimore, MD
October 2022 to February 2024
Take food trays to patients rooms
Sanitation Worker
Crispy Bagel Company-Baltimore, MD
February 2022 to September 2022
Cleaning up work area's, clean machinery dust mop, bluffing floors,and other duties as assigned Manufacturing Associate shipping n receiving
Areoteck-Baltimore, MD
November 2020 to February 2022
Unloaded trucks, loaded trucks also checked in products for stock areas in SAP system. Aerotek Temp
Crispy Bagel Company-Baltimore, MD
June 2020 to October 2020
Sanitizing building for Covid 19 out break at facility.Also general cleaning, far as disposal of trash,mopping and other duties as assigned
Food Service Worker
Dietz & Watson-Baltimore, MD
June 2018 to May 2019
Injected food with flavor had to determine how much binder was going to be used have to have mathematics skills also did inventory
Laundry Supervisor
Crothall Health Care Services-Harford County, MD
May 2016 to May 2019
Superior of dryer workers also did inventory
Central Suppy Clerk
Heartland Health-Baltimore, MD
June 2015 to March 2016
Responsibilities
In the morning I would stock all med rooms with medical suppys. Also I change all sharpey containers and delivered suppys as needed also did monthly billing and coding Accomplishments
I was one of the main sources in the building my job was very important. Skills Used
Some skills where customer service skills
part time cleaner
USSI
2014 to 2015
labor worker
interlock paving-Baltimore, MD
July 2014 to November 2014
Responsibilities
Carried supplies and brick to forman. Also mixed cement Laundry Worker
Sinai Hospital-Baltimore, MD
April 2008 to July 2009
EVS
VSP
Cleaned patient rooms Hallways Elevators and other duites as assign Education
High school or equivalent
Walbrook high school - Baltimore, MD
September 2003 to June 2007
Skills
• Environmental Services
• Medical Coding
• Laundry
• Hospital Experience
• Floor Care
• Custodial Experience
• Food Service
• SAP
• Manufacturing
• Commercial Cleaning
• Packaging
• Medical Billing
• Medical Scheduling
• Order Picking
• Food Production
• Shipping & Receiving
• Cleaning
• English
• Hospital experience
• Leadership
• Customer service
• Manufacturing
• SAP
• Medical coding
• Forklift
• Driving
• Delivery driver experience
• Grocery store
• NetSuite
• Oracle
Certifications and Licenses
Driver's License
Non-CDL Class C
Food Handler Certification
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