Customer Service Senior Living
Resume:
mpr
cont
ent
LINDA
HOLLAN
***************@*******.***
Booneville, KY 41314
Dynamic professional with a proven track record in senior living experience and customer service, notably at Owsley Senior Citizen. Excelled in relationship building and resident support, enhancing quality of life through innovative activities. Demonstrated flexibility and adeptness in clerical support at Haddix Auto Sales, streamlining communication processes.
PROFESSIONAL SUMMARY
SKILLS
• Senior living experience
• Relationship Building
• Resident support
• Customer Service
• Flexibility
Lees Community College
Jackson, KY • 12/2006
61 Credits: Arts And Human
Services
EDUCATION
Owsley Senior Citizen - Activities Assistant
Booneville Ky • 10/2009 - 10/2011
Haddix Auto Sales - Secretary
Jackson, KY • 06/2001 - 10/2006
WORK HISTORY
Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
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Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
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Engaged residents through events, small groups, and personal attention.
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Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
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Answered multi-line phone system and enthusiastically greeted callers.
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Responded to emails and other correspondence to facilitate communication and enhance business processes.
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• Scheduled appointments and conducted follow-up calls to clients. Provided clerical support to company employees by copying, faxing, and filing documents.
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