Customer Service Front Desk
Resume:
Kimberlee Goodman
Murfreesboro, Tennessee
Skills:
- Self motivated and eager to learn new tasks, over ten years experience providing administrative support to staff in a variety of professional settings, over five years experience providing excellent customer service in retail and corporate settings, delivery driver experience, warehouse experience, front desk, food preparation, Microsoft Excel, organizational skills, hotel experience, english. Customer service, communication skills, computer skills, typing, Windows, night audit. Guest relations, retail sales, clerical experience, driving, front desk filing, data entry, POS, sales, cash handling, basic math, cash register and analysis skills.
Experience:
Titan Advertising Agency - Richmond Hill, Ga
March 13, 2024 - May 6, 2024
Customer Service Representative
- Communicated with customers through Facebook Messenger
- Arranged appointments for customers to view dealerships during their promotional ad events
- Further assisted customers with any information pertaining the vehicles included in the promotional ads
Amazon Warehouse, Pooler, Ga
August 2023 - December 2023
Amazon Fulfillment Associate
- Worked alongside robots and other coworkers to fulfill my everyday duties
- Put items in and took them out of bins
- Counted items/packages and checked for any damage
- Returned items back into bin before counting each number, and then sent it to its next step Doordash, Richmond Hill, Ga & Savannah, Ga
August 2021 - Present
Doordash/Delivery Driver
- Wait on orders to come in through the DoordashDriver app
- Accept as many orders as I can
- Drive to specified location to pick up doordash order
- Drop item off carefully to customer
Montessori Preschool: Richmond Hill, Ga
June 2015 - May 2017
Preschool Teacher
- Teaching age appropriate activities to 2 and 3-year-olds
- Preparing arts and crafts stations and "circle time"
- Communicating with parents on a daily basis
- Related tasks as assigned by my supervisor
Kroger, Richmond Hill, Ga
June 2015 - May 2017
Fuel Center Clerk
- Provide customer service to patrons visiting the fuel center kiosk
- Responsible for accepting payments, safe drops and daily deposits
- Related tasks as assigned by my supervisor
Fitzgerald High School, Fitzgerald, Ga
August 2008 - June 2011
Para-Pro Teacher
- Maintained organizational strategies in the classroom
- Provided direct care to individuals with a range of disabilities
- Pulled students out of class for testing/ interventions
- Maintained organizational strategies in the classroom Consolidated Loan Company: Fitzgerald, Ga
January 2006 - July 2007
Receptionist/Loan Clerk
- Set appointments/consultations
- Provided excellent telecommunication services
- Executed selling strategies to further company goal of handing out short term loans
- Created and maintained new organizational strategies
- Maintained client files
Preferred Medical Staffing: Fitzgerald, Ga
February 2001 - June 2002
Medical Filer/ Receptionist
- Coordinated staffing procedures for CNA’s
- Set nursing appointments/consultations
- Created and maintained new company-wide organizational strategies
- Maintained and organized staffing files
Education:
Fitzgerald High School - Diploma
August 1994 - May 1998
- High school diploma received
Wiregrass Technical College:
2003, 2005-2006
- Courses towards Criminal Justice certificate
South University:
2017-2018
- Courses towards Physical Therapist Assistant
Certifications/License:
- HIPAA Certification, Gace Paraprofessional Certification, (In Progress) Registered Behavioral Technician Certification
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