Customer Service Representative
Resume:
Christy Miles
Hartford, CT *****
**********.****@*****.***
I have 20+ years in customer service and a great deal of retail background .I enjoy working with the public on many different levels, always being as helpful and accommodating as I can at all times . I have a associates degree in business/ finance which better helps me understand what goes on behind the scenes of many of our local and national business/ companies .I am a natural people pleaser and work well independently or as part of a team .
Work Experience
Customer Service Representative
Enterprise - Windsor Locks, CT
June 2016 to March 2019
I was responsible for answering multiple extension phone lines, dispatching company buses to Bradley international airport to pick up customers, rental car assistance, handling cash and providing a positive and world class attitude to our new and return customers .,ensuring guaranteed return and building customer/ clientele relationships .
Education
Associate's degree in Business Marketing
UMass Amherst - Amherst, MA
August 2006 to May 2008
Skills
• Digital Marketing
• Social Media Management
• Salesforce
• Public Relations
Awards
Customer service rep of the year
July 2018
I was one of 50 candidates and won the csr of the year award in July of 2018.
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