Adobe Creative Suite Ai, Ps, Id, Pr, Lr • Figma • Canva •
PC & Mac platforms • Microsoft Office Suite • Outlook • Typography • Color Theory • Analytical Reasoning • Layout • Adaptability • Critical Thinking • Attention to Detail • Problem Solving • Communication • Collaboration • Organization • Active Listening • Innovation • Time Management
Skills
Poughkeepsie, NY
Minor: Graphic Design
Member of The National Society of Leadership & Success Marist College
Bachelor of Arts - BA, Psychology 2019
Education
Concentration in UX/UI Design, Graphic
Design, Branding, & Video Editing
Pratt Institute New York, NY
Graphic Design Certificate in Creative Careers 2024
• Communicated with potential hires to provide clarity on expected tasks, compensation, and policies
• Completed human resource operational requirements by scheduling and assigning employees
• Maintained work structure by updating job requirements and job descriptions for all positions
• Utilized Outlook calendar for scheduling workshops and other appointments for youth clients
Youth Employment Services Coordinator Jan 2019 - May 2019 Smart Staffing Group, LLC Poughkeepsie, NY
• Greeted and checked in over 150 patients daily and answered phone calls
• Scheduled new and current patients for appointments in a courteous manner
• Maintained a high-volume waiting area and served as the focal point for patient inquiries
• Reinforced and upheld patient confidentiality as required by HIPAA laws and clinic protocols
• Updated new patient information from intake forms into system, i.e. past medical history
Receptionist Temp Jan 2020 - Mar 2020
AXA XL, D.F. King, Hugh Wood New York, NY
Inc., & Milstein Properties
• Phone screened, interviewed, and recruited qualified candidates using referrals, internet searches, job postings, and networking techniques
• Collected and handled highly confidential information such as social security numbers and various client/contract specific information
• Created and edited resumes, thank you letters, and documents for applicants when necessary
• Answered incoming calls, provide information for callers, record detailed messages, as well as transfer calls to appropriate individuals
• Received, sorted, and distributed high volumes of resumes on a daily basis through the company’s centralized email and in-person applicants when necessary
Recruiter Dec 2019 - May 2020
Merit Personnel & Consulting Services New York, NY
• Greeted and checked in over 150 patients daily and answered phone calls
• Scheduled new and current patients for appointments in a courteous manner
• Maintained a high-volume waiting area and served as the focal point for patient inquiries
• Reinforced and upheld patient confidentiality as required by HIPAA laws and clinic protocols
• Updated new patient information from intake forms into system, i.e. past medical history
• Processed insurance information and patient demographics to ensure accurate and thorough completion of the
necessary billing paperwork per company protocol
Receptionist Jun 2020 - Oct 2021
New Hope Fertility Center New York, NY
• Conceptualize and develop innovative designs, logos, and cover art in four-color and black & white layouts for clients using Adobe Illustrator, Photoshop, InDesign, and
Lightroom in a timely matter
• Regular contact with clients in order to present mock-ups, collect information for modifications, and determine design visions, scopes of work, budgets, and deliverable
timeframes
• Manipulate and color-correct images in Photoshop and Lightroom for website and promotional use
• Format designs and media for use in print and web applications, and deliver production-ready graphics Graphic Designer Jun 2017 - Present
Freelancer New York, NY
• Create original content via Adobe Creative Suite to post on company's social media accounts (Facebook & Instagram) at least once a week
• Update followers on new dishes, specials, hour changes, etc. ahead of Dinner Hours
• Interact with Social Media followers in order to gain traction and answer any questions publicly in the comments or privately via Direct Messages
• Conceptualize the design for the Tavern Mascot, Walter, and customize him each season and holiday
• Read and respond to customer reviews on Google Reviews, Yelp, & TripAdvisor in a timely manner
Head of Marketing & Social Media
Ye Olde Tavern
Dec 2022 - Present
Manchester Center, Vermont
Hannah Gumb
917-***-**** • ***********@*****.*** • New York, NY Portfolio: https://hannahgumb.myportfolio.com
Adobe Creative Suite Ai, Ps, Id, Pr, Lr • Figma • Canva • PC & Mac platforms • Microsoft Office Suite • Outlook • Typography • Color Theory • Analytical Reasoning • Layout • Adaptability • Critical Thinking • Attention to Detail • Problem Solving • Communication • Collaboration • Organization • Active Listening • Innovation • Time Management
Skills
Poughkeepsie, NY
Minor: Graphic Design
Member of The National Society of Leadership & Success Marist College
Bachelor of Arts - BA, Psychology 2019
Education
Concentration in UX/UI Design, Graphic
Design, Branding, & Video Editing
Pratt Institute New York, NY
Graphic Design Certificate in Creative Careers 2024
• Communicated with potential hires to provide clarity on expected tasks, compensation, and policies
• Completed human resource operational requirements by scheduling and assigning employees
• Maintained work structure by updating job requirements and job descriptions for all positions
• Utilized Outlook calendar for scheduling workshops and other appointments for youth clients
Youth Employment Services Coordinator Jan 2019 - May 2019 Smart Staffing Group, LLC Poughkeepsie, NY
• Greeted and checked in over 150 patients daily and answered phone calls
• Scheduled new and current patients for appointments in a courteous manner
• Maintained a high-volume waiting area and served as the focal point for patient inquiries
• Reinforced and upheld patient confidentiality as required by HIPAA laws and clinic protocols
• Updated new patient information from intake forms into system, i.e. past medical history
Receptionist Temp Jan 2020 - Mar 2020
AXA XL, D.F. King, Hugh Wood New York, NY
Inc., & Milstein Properties
• Phone screened, interviewed, and recruited qualified candidates using referrals, internet searches, job postings, and networking techniques
• Collected and handled highly confidential information such as social security numbers and various client/contract specific information
• Created and edited resumes, thank you letters, and documents for applicants when necessary
• Answered incoming calls, provide information for callers, record detailed messages, as well as transfer calls to appropriate individuals
• Received, sorted, and distributed high volumes of resumes on a daily basis through the company’s centralized email and in-person applicants when necessary
Recruiter Dec 2019 - May 2020
Merit Personnel & Consulting Services New York, NY
• Greeted and checked in over 150 patients daily and answered phone calls
• Scheduled new and current patients for appointments in a courteous manner
• Maintained a high-volume waiting area and served as the focal point for patient inquiries
• Reinforced and upheld patient confidentiality as required by HIPAA laws and clinic protocols
• Updated new patient information from intake forms into system, i.e. past medical history
• Processed insurance information and patient demographics to ensure accurate and thorough completion of the
necessary billing paperwork per company protocol
Receptionist Jun 2020 - Oct 2021
New Hope Fertility Center New York, NY
• Conceptualize and develop innovative designs, logos, and cover art in four-color and black & white layouts for clients using Adobe Illustrator, Photoshop, InDesign, and
Lightroom in a timely matter
• Regular contact with clients in order to present mock-ups, collect information for modifications, and determine design visions, scopes of work, budgets, and deliverable
timeframes
• Manipulate and color-correct images in Photoshop and Lightroom for website and promotional use
• Format designs and media for use in print and web applications, and deliver production-ready graphics Graphic Designer Jun 2017 - Present
Freelancer New York, NY
• Create original content via Adobe Creative Suite to post on company's social media accounts (Facebook & Instagram) at least once a week
• Update followers on new dishes, specials, hour changes, etc. ahead of Dinner Hours
• Interact with Social Media followers in order to gain traction and answer any questions publicly in the comments or privately via Direct Messages
• Conceptualize the design for the Tavern Mascot, Walter, and customize him each season and holiday
• Read and respond to customer reviews on Google Reviews, Yelp, & TripAdvisor in a timely manner
Head of Marketing & Social Media
Ye Olde Tavern
Dec 2022 - Present
Manchester Center, Vermont
Hannah Gumb
917-***-**** • ***********@*****.*** • New York, NY Portfolio: https://hannahgumb.myportfolio.com