Human Resources Front Desk

Donna Waddell

**** ******** ****** *******, ** **904 ***********@*****.*** +1-256-***-****

I would like to work for a Company that allows me to grow professionally, that would allow me to work until the time I may retire.

Authorized to work in the US for any employer

Work Experience

HomeBound

My Home - Gadsden, AL

May 2023 to May 2024

After leaving Koch's and UPS, I've been renovating my home. My savings is depleted, and I'm ready for work. I'm excited to hopefully be working with a solid company so that I may plant my roots.

Loader/Unloader

UPS Fort Payne - Fort Payne, AL

November 2023 to December 2023

I loaded UPS drivers trucks with packages to be delivered. I also worked in SurePost separating packages to be delivered to USPS. *This was a seasonal position.

Human Resources Clerk

Koch Foods - Gadsden, AL

December 2021 to May 2023

I have interviewed applicants, I looked up points for employees also scanned documents and uploaded them to the correct employee file. I helped with filing all records in the personnel department and I got along with everyone whether they are one of our employees, bosses, peers or whomever.

Memory Care Resident Assistant

Oak Landing Assisted Living - Attalla, AL July 2021 to November 2021

I assisted residents with common daily tasks.

Front Desk Representative

Hampton Inn by Hilton West - Gadsden, AL November 2018 to May 2019

I performed all FDR duties/responsibilities on any shift. I also trained for Breakfast Attendant and Maintenance Aide as needed.

Executive Assistant

Keep Etowah Beautiful, Inc - Gadsden, AL

March 2003 to March 2017

I aided my director in all programs and projects headed by KEB. I updated and created memorandums, project supply lists, project/program binders, Board of Directors biographies just to name a few, along with general office duties.

Education

Associate in Business Administration

Gadsden State Community College - Gadsden, AL

March 1991 to November 1992

Skills

•Front Desk (10+ years)

•Administrative Assistant (10+ years)

•Filing (10+ years)

•Outlook (10+ years)

•Payroll (8 years)

•Scheduling (6 years)

•Receptionist (10+ years)

•Sales (10+ years)

•Accounts Payable (5 years)

•Office Management

•Clerical experience

•Dementia Care

•Microsoft Excel

•Microsoft Word

•Microsoft Powerpoint

•Microsoft Outlook

•Recruiting

•Data entry

•Switchboard

•Proofreading

•Documentation review

•Cash handling

•Data collection

•Retail sales

•Hospitality

•Personal assistant experience

•Accounts receivable

•Office management

•Human resources

•Interviewing

•Computer skills

•Organizational skills

•Microsoft Office

•Customer service

•Typing

•Public relations

•Financial services

•Supervising experience

•Bookkeeping

•Phone etiquette

•Cash register

•Administrative Experience

•Accounting

Assessments

Front desk agent (hotel) — Proficient

September 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Management & leadership skills: Impact & influence — Proficient

August 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Work style: Reliability — Proficient

October 2023

Tendency to be reliable, dependable, and act with integrity at work

Full results: Proficient

Administrative assistant/receptionist — Proficient

July 2023

Using basic scheduling and organizational skills in an office setting

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient

August 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Retail customer service — Proficient

June 2023

Responding to customer situations in a retail setting

Full results: Proficient

Medical receptionist skills — Proficient

February 2024

Managing physician schedules and maintaining accurate patient records

Full results: Proficient

Scheduling — Proficient

February 2024

Cross-referencing agendas and itineraries to avoid scheduling conflicts

Full results: Proficient

Sales skills — Proficient

June 2021

Influencing and negotiating with customers Full results: Proficient

Protecting patient privacy — Proficient

April 2024

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Bookkeeping — Proficient

October 2021

Calculating and determining the accuracy of financial data

Full results: Proficient

Work motivation — Proficient

July 2020

Level of motivation and discipline applied toward work

Full results: Proficient

Attention to detail — Proficient

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Recruiting — Proficient

January 2024

Managing the candidate sourcing and selection process

Full results: Proficient

Verbal communication — Proficient November 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Customer focus & orientation — Proficient

April 2023

Responding to customer situations with sensitivity Full results: Proficient

Work style: Professionalism — Proficient

October 2023

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Customer service — Proficient

February 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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