JAMIKA COATS
Killeen, TX *****
804-***-**** ************@*****.***
PROFESSIONAL SUMMARY
United States Army Veteran leveraging 20+ years of experience in logistics, training management, recruitment, and victim advocacy. Adept at leading and mentoring large teams, managing substantial budgets, and implementing efficient operational processes. Possess a comprehensive background in developing and executing comprehensive training programs, enhancing organizational effectiveness, and fostering strong community and professional relationships. Managed advocacy, compliance, and effective program implementation while managing risk, safety, and quality assurance. Career supported by extensive training and experience.
●Logistics Management
●Recruitment
●Problem Solving
●Training Development
●Quality Assurance
●Empathy Advocacy
●Resource Allocation
●Leadership Team Building
Communication
OVERVIEW OF KEY ATTRIBUTES
Leadership and Team Management Demonstrated through overseeing large teams of both military and civilian personnel, mentoring, and guiding staff across logistics, training, and sexual assault response roles, ensuring mission success and operational efficiency.
Operational and Process Optimization Proven ability to streamline processes in supply chain management, training programs, and administrative systems, resulting in significant cost savings, enhanced performance, and improved readiness.
Customer-Focused Service and Advocacy Strong background in providing direct support to individuals, whether through recruitment efforts, mentorship, or advocacy for sexual assault survivors, ensuring a focus on quality care, guidance, and positive outcomes.
PROFESSIONAL EXPERIENCE
United States Army Various Locations 2005 – Present
Logistics Division Manager
Served as the Logistics Division NCOIC for Carl R. Darnall Army Medical Center, supporting over 481,000 soldiers, family members, retirees, and personnel assigned to Fort Cavazos.
●Acted as the medical logistics advisor for a 154-bed medical center, overseeing operations for seven primary health care sites, 22 specialty clinics, seven dental clinics, two veterinary clinics, and four medical homes.
●Oversaw the daily operations of health technology management, property management, supply chain management, environmental services, and logistics readiness, ensuring efficiency across all branches.
●Provided direct medical supply and logistical support to 18 brigade-sized units from Fort Cavazos and III Corps, ensuring mission readiness and timely resource allocation.
●Mentored and guided a team of 16 military personnel and 51 civilian employees, while assisting in the management of a $68 million budget and a property book valued at over $138 million.
Senior Master Trainer
Supervised the battalion training management program, conducting training assessments, and designing, developing, and implementing the battalion commander's training plan.
●Assisted eight recruiting companies in identifying training needs and developing tailored training initiatives to enhance operational effectiveness.
●Managed the Digital Training Management System (DTMS), ensuring accurate tracking and reporting of all training activities across the battalion.
●Oversaw the Army Training Requirements and Resource System (ATRRS), managing unit training plans, including mandatory and professional military education programs.
●Coordinated recruiter and company commander development programs, ensuring the alignment of training with organizational goals and professional standards.
JAMIKA COATS PG. 2
Recruiter
Conducted targeted outreach and recruitment efforts, attracting high-quality candidates for various Army career fields, resulting in a 15% increase in enlistment rates over a two-year period.
●Managed and executed all phases of the recruitment process, including candidate sourcing, screening, interviewing, and background checks, ensuring alignment with Army standards and goals.
●Developed and maintained strong relationships with local schools, community organizations, and prospective recruits, promoting the benefits of military service and increasing community engagement.
●Provided guidance and mentorship to recruits through the enlistment process, offering career counseling and ensuring a smooth transition into Army life.
●Coordinated and led recruitment events, job fairs, and informational sessions, effectively presenting Army career opportunities to diverse audiences and exceeding monthly recruitment goals by 20%.
Medical Logistics Supervisor
Supervised the acquisition, storage, distribution, and management of medical supplies and equipment, ensuring consistent availability and operational readiness across multiple medical facilities.
●Led a team of logistics personnel in coordinating medical supply chains, optimizing inventory levels, and reducing supply shortages by 25% through effective demand forecasting and stock management.
●Streamlined procurement processes, collaborating with vendors and internal departments to achieve cost savings of 15% while maintaining the quality and timely delivery of critical medical supplies.
●Conducted regular audits and inspections of medical supply warehouses, ensuring compliance with military regulations, safety standards, and quality control protocols.
●Developed and implemented training programs for logistics staff on inventory management, supply chain processes, and safety procedures, enhancing team performance and operational efficiency.
Sexual Assault Response Coordinator
Provided direct support and advocacy to sexual assault survivors, ensuring confidential, compassionate care and assisting in navigating military and civilian resources for immediate and long-term needs.
●Led the development and implementation of sexual assault prevention and response programs, increasing awareness and reducing incidents by 20% through targeted training and education efforts.
●Coordinated and facilitated ongoing training for military personnel on sexual assault prevention, bystander intervention, and response protocols, ensuring compliance with DoD policies and enhancing unit readiness.
●Served as the primary liaison between survivors, law enforcement, medical professionals, and command leadership, ensuring timely reporting, investigation, and support for all parties involved.
●Managed case files and ensured adherence to confidentiality protocols, tracking and reporting case progress while maintaining accurate records in compliance with military regulations and victim privacy standards.
ADDITIONAL PROFESSIONAL EXPERIENCE
Healthcare Manager United States Army 2016 – 2017
Operations Manager United States Army 2014-2015
Supervisor, Conflict Resolution Bank of America Years?
EDUCATION CERTIFICATIONS
Bachelor of Science (B.S.) in Criminal Justice Columbia Southern University 2019
TECHNICAL COMPETENCIES
Software: Microsoft Office Suite 365 (Word, Excel, PowerPoint, Access, Outlook)
Google Suite (Docs, Sheets, Slides, Gmail), Google Maps
Virtual Platforms: Google Meet, Zoom, Microsoft Teams
Operating Systems: Microsoft Windows, macOS