Project Management Client Service

MR Mitchel Robertson

Windsor, CA ***** 707-***-****

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PROFESSIONAL

SUMMARY

With nearly 20 years of comprehensive construction and carpentry experience, I possess a deep understanding of the importance of providing excellent client service and effective communication. I firmly believe that ensuring client satisfaction greatly impacts the smooth execution and final outcome of a project. My expertise includes strong knowledge of construction techniques, building materials, and interpreting drawings and blueprint specifications. I am well-versed in applicable building codes, industry standards, and municipal zoning laws. These skills allow me to accurately predict project duration, estimate labor and material costs, and create efficient project schedules. I excel at finding cost-effective solutions for both common and complex construction challenges. As a diligent, resourceful, organized, and results-oriented team player, I consistently contribute to successful project outcomes. SKILLS • Project management

Custom carpentry designer and

builder

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Courteous customer service and

relations

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• Self-motivated and willing to learn

• Project planning and scheduling

• Construction estimates

Reliable and supportive team

member

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• Cost efficient solutions

WORK HISTORY OWNER 02/2023 to CURRENT

Robertson Construction Windsor, CA

• Managed day-to-day business operations.

Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

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Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

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• Consulted with customers to assess needs and propose optimal solutions. Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.

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Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

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LEAD CARPENTER 09/2020 to 02/2023

Nin Construction Windsor, CA

• Completed installations of building structures, trim, flooring, and cabinetry.

• Led garages, residential homes, and addition projects to completion. Conducted thorough final inspections of completed projects to assure adherence to specifications and industry standards.

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Enhanced team productivity by implementing efficient project management strategies and prioritizing tasks.

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Earned a reputation for exceptional craftsmanship by consistently exceeding client expectations in both design and functionality aspects of projects.

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INSTALL TECHNITION 06/2019 to 11/2019

DECIBLES OF OREGON Roseburg, OR

• Installed fiber optic internet lines to homes, working mainly independently

• Insured all install heights and connections were within legal parameters

• Diagnosed any connection issues for repair

FOREMAN 06/2018 to 12/2018

RENCO Roseburg, OR

Supervised and ran construction of warehouse, schools, and other commercial buildings

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Worked within specific time constraints and followed blueprints and building codes

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Practiced consistent vigilance to ensure crew worked safely and efficiently toward project goals

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OWNER 02/2016 to 06/2018

MITCH ROBERTSON CONSTRUCTION Windsor, CA

Supervised construction projects from beginning to end, ensuring that projects were completed within time and budgetary constraints

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Identified labor, material, and time requirements for construction projects by visiting potential work sites, meeting with customers, and studying proposals, blueprints, sketches, and other related documents

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• Computed costs by analyzing labor, material, and time requirements

• Presented cost estimates and timelines to customers Drew up budgets, hired and managed work crew, and ensured successful project completion

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Completes custom carpentry as needed - cabinets, furniture, and finish-work

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JOURNEYMAN CARPENTER/PROJECT MANAGER 08/2011 to 02/2016 BOB WALLACE & SONS CONSTRUCTION Windsor, CA

After completing apprenticeship, worked as a journeyman carpenter - performing rough and finished carpentry work in the repair and construction of buildings, sheds, roofs, cabinetry, furniture, and other items

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• Acting upon verbal instructions and sketches

• Assisting in the preparation of materials estimates

• Used, and performed operator maintenance on tools and equipment Later, took on the responsibilities of project manager - supervising construction projects from start to finish, including: project bids; supply and equipment acquisition; scheduling of different crews through the phases of the project; securing building permits; and monitoring construction progress - worker productivity and compliance with building and safety codes

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