Customer Service High School
Resume:
Mangala AzarYah Baukykaka
Harrisonburg, VA ****2
************@*****.***
Professional Summary
Dedicated Cashier with a proven track record at Food Lion, excelling in customer service excellence and cash handling. Known for enhancing customer satisfaction and loyalty through quick, accurate transactions and empathetic interaction. Demonstrated versatility in retail environments, significantly reducing transaction discrepancies. Skilled in both customer assistance and money management, fostering repeat business and positive feedback.
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Cash Handling
Time management skills
Cleaning and sanitizing
Customer service excellence
Professionalism and Courtesy
Order Taking
Education
June 2020
Harrisonburg High School Harrisonburg, VA
High School Diploma
Work History
Food Lion
Cashier
Greeted customers entering the store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Build relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Languages
Ebembe, Swahili and English
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