Shanice Bailey
Toronto, ON
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I am a Hardworking and dependable individual, looking to obtain a part-time or full time position with a company where i can utilize and strengthen my previously gained experience in customer Service and Sales while providing a positive experience to diverse customers.
Work Experience
Housekeeper
Stars A1 Maids Services - Toronto, ON
January 2022 to July 2023
• Clean and sanitizes throughout the house
• Dust, Vacuum and sweep the floors, carpets, and rugs.
• Mopping floors
• Cleaning the dishes
• Makes beds and changes linens
• Clean and sanitizes bathrooms, showers, toilets, sinks, and countertops
• Replenishes toiletries and towels
• Empties trash receptacles
Housekeeper
SweepAside - Toronto, ON
February 2021 to June 2023
• Clean and sanitizes throughout the house
• Dust, Vacuum and sweep the floors, carpets, and rugs.
• Mopping floors
• Cleaning the dishes
• Makes beds and changes linens
• Clean and sanitizes bathrooms, showers, toilets, sinks, and countertops
• Replenishes toiletries and towels
• Empties trash receptacles
• Move in/Outs
Game Attendant
Astro Amusements - Toronto, ON
August 2022 to September 2022
• Set up and take downs
• Interacting with guests, encouraging guests to play midway games.
• Provide courteous, efficient, and friendly customer service
• Awarding prizes
• Maintain clean work areas.
Summer Camp Counselor
First Alliance Church - Toronto, ON
June 2021 to August 2021
Prepped and cooked meals for program participants
● Kept game score for sport games and basketball tournaments
● Set up and and take done equipment and cleaned space/area
● Plan, lead game and do registration for youths
● Worked on program promotion and outreach initiatives
Call Representative
KGS Research Inc - Toronto, ON
June 2019 to February 2020
Manage large amounts of inbound and outbound calls in a timely manner.
● Follow communication "scripts" when handling different topics.
● Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
● Seize opportunities to upsell products when they arise.
● Recognize opportunities to upsell our products and services.
Cashier
Food Basics - Toronto, ON
November 2019 to January 2020
• Collect cash, checks, and credit card payments from customers
• Make change accurately and efficiently
• Deal with returns and refunds as necessary
• Answer customer questions as they arise
• Calculate customer bills through cash register ringing
• Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean
Field Worker
Youthworx (TCH) - Toronto, ON
January 2017 to December 2019
Supported community beautification projects through various small scale labor jobs such as community gardening and clean-ups
• Assumed leadership role to guide peers to meeting
• Painted indoor and outdoor of homes
• Maintained units by performing light repair jobs
• Cleaned up common areas
• Supported outreach initiatives by participating in community givebacks
• Participated in planning community events, and outreach programs
Volunteer
Blackstone Foundation Library - Toronto, ON
July 2016 to September 2017
Set up and take down of program materials
• Engaged and participated in program weekly
• Maintained garden and seasonal merchandise
• Outreach and promoted program• Registered library memberships
Volunteer
First Alliance Church - Toronto, ON
March 2016 to June 2016
• Prepped and cooked meals for program participants
• Score keeper for the games
• cleaning the work space
• Set up and take down equipments
• Worked on program promotion and outreach initiatives.
Certification
Early Childhood Assistant (ECA)
First Aid & CPR
Food Handlers
WHMIS
AODA
Worker Health and Safety Awareness
Education
High school diploma
Monsignor Fraser College - Toronto, ON, CA
November 2021 to June 2022
Yorkdale Adult Learning Centre
Child Care Assistant
February 8,2024 to June 26,2024
Skills
• Hardworking and motivated individual with sound ability to follow directions • Communication skills
• Willing and eager to learn new procedures and method
• Residential Cleaning
• Positive attitude
• Organizational skills
• Able to work within a flexible schedule
• Great time management skills
• Excellent customer service and interpersonal skills
• Effective team player with the ability to work independently • Able to maintain a safe and clean work space
●Patience
●Great communication skills