C# Veterans Affairs
Resume:
Jason B. Kelly
Galloway, Ohio 43119
(*****************@*****.***)
Mission Statement:
To accomplish any task delegated to me by my employer in a professional and efficient manner.
Education: Westwood College: (Inland Empire Campus, Upland CA) (Graduating Class of 2009)
Major: Game Software Development
Team Product Development
OOP Engineering (C++/C#/ASP.Net/DirectX/OpenGL)
Software Design Lifecycle Analysis & Implementation
Engineering Systems Requirements & Gathering
Building and Extending Three-Dimensional Graphics Engines
Internship: Planet Bingo Gaming Company (Palms Springs, CA) (Jan – March 2008)
Engineering Systems Requirements & Gathering
Software Design Lifecycle Analysis & Implementation
Game Testing/Reporting/Troubleshooting
The US Marine Corps (1992 to 1999)
Military Occupational Skills:
Infantry (22nd MEU Special Operations Capable, Battalion Landing Team 1/8, 2nd MarDiv)
Admin Clerk/Prisoner Escort/Anti-Armor Warfare Instructor
Roy C Start High School (Toledo, OH) (Class of 1992)
Russian/Wrestling/Boxing/Football/Track/Public Speaking/Debate/Chess
Microsoft Certifications & Training:
PL-900 Power Platform Certification (09/2024) (Microsoft Learning Center)
PL-200 Power Platform Functional Consultant (In Progress)
Demo2Win Training (2011) (MS HQ Irvine, CA)
Discover2Win Training (2011) (MS HQ Irvine, CA)
Value2 Win Training (2011) (MS HQ Irvine, CA)
MS Pre Sales Certification (CRM 2011 Online)
MS Sales Certification (CRM 2011 Online)
CRM 2011 Application Certification (CRM 2011)
Click Dimensions Certification (CRM 4.0/2011 Online & On Premises)
Honors & Awards:
1 Term President’s List (Westwood College)
3 Terms Dean’s List (Westwood College)
3 Terms Perfect Attendance (Westwood College)
Men’s 3 Weapon’s Champion 2003 (San Bernardino Division US Fencing)
Over 13 Military Medals/Awards
(Joint Adaptive Task Force 93-2: Bosnia)
(UN QRF (Operation Restore Hope): Somalia)
(Operation Sea Signal: Haiti)
Pratt & Whitney
Dynamics 365 Sr Developer
(Full Remote Oct 2023 to April 2024)
(D365 CE/Power Apps/Power Automate)
Plug In Revisions
I lead the efforts in the revision, and coding updates for C# based (DLL’s). I have used the Plug in Registration tool to add plug ins to MSCRM Systems. I am familiar with using Visual Studios to create, refine, and deploy CRM plugs in a Dynamics 365 Solution
Functional Design and Analysis
I have overseen efforts to design and implement desired functionality of highly customized D365 and Power Apps environment. This includes the creation and management of relationships, views, solution management, and other related duties.
Jira Use and Management
Jira is our project and resource management tool. I have used it extensively to manage user assignments and to keep track of team efforts.
GitHub Management
I have used GitHub to ensure proper code practices. (Code reviews, Versioning, Code Roll Backs, Etc)
Power Apps (Bulk Data Import Tool)
I spearheaded the debugging efforts to rectify issues in a custom canvas app utilized for importing and validating data into D365. This tool leveraged Custom APIs, Flows, and Plugins for data validation and creation.
Offshore Team Management
I lead an offshore team of developers, overseeing user story assignments, code reviews, and best practices enforcement. I collaborate with upper management to prioritize work effectively and provide daily status reports.
Testing
I have overseen the testing efforts of all developers for the offshore team.
JavaScript Creation/Testing & Deployment:
I have analyzed and revised JavaScript based Web Resources in Dynamics 365.
I am familiar with using Visual Studios to create, refine, and deploy said Web Resources in a Dynamics 365 solution.
Protos IT
Dynamics 365 Sr Developer
(Full Remote June 2023 to Sept 2023)
(Client Leidos D365 Sales/Power Apps/Power Automate (Business Development Division)
JavaScript Creation/Testing & Deployment:
I have analyzed and revised JavaScript based Web Resources in Dynamics 365.
I am familiar with using Visual Studios to create, refine, and deploy Web Resources in a Dynamics 365 solution. The replacement of business rules to eliminate timing conflicts and to achieve desired form behavior.
D365 Configuration
I applied best practices and knowledge to support an ongoing integration to legacy systems.
I managed views for users. I applied best practices regarding deployments of solutions to higher environments. I applied best practices and logic to classic workflow solutions. Some were retired in favor of Power Automate flows.
Data Flow Creation
I applied best practices and knowledge to support ongoing data integrations and to support data migrations. In addition, dataflows were created and maintained to maintain sync in lower environments.
Azure Active Directory
I applied best practices in the management of users in an Azure Active Directory environment. This included the adding and removal of users from AAD groups.
Excel Online/SharePoint Online
I worked with both Excel Online and SharePoint online as data sources for Power Apps and D365.
Power Apps/Power Automate
I applied best practices in the maintenance of tables, and other ongoing Power App related needs.
I administered access to Power Apps for the client.
I used low code/no code solution to extend existing functionality.
I used Power Automate to replace legacy workflows and retire them. Thus, updating them to current standards.
Netwoven
Dynamics 365 Sr Developer
(Full Remote April 2022 to March 2023)
(Client: Kroger – Albertsons Pharmacy (Clinic Connect/Specialty Rx) (D365 CE)
(Client Chicago Board of Elections) (D365 CE)
Production Support:
During this project, I was tasked with providing Tier III support to users for the Clinic Connect and Specialty Rx LOB. Defects and Trouble Tickets of all range and scale were directed to me as I was the only product support asset assigned to the team.
Custom C# Plug In Development/Testing/Deployment:
I have analyzed and revised Custom DLL’s plugins during my time with Netwoven. I am familiar with the CRM Registration Tool Process. I am familiar with using Visual Studios to create, refine, and deploy CRM plugs in a Dynamics 365 Solution
JavaScript Creation/Testing & Deployment:
I have analyzed and revised JavaScript based Web Resources in Dynamics 365.
I am familiar with using Visual Studios to create, refine, and deploy Web Resources in a Dynamics 365 solution.
The replacement of business rules to eliminate timing conflicts and to achieve desired form behavior.
Microsoft Power Automate/Flow
The troubleshooting, revision, and implementation of Business Process Flows to automate business processes.
Microsoft Power Apps:
Common Data Set Usage: In support of data migration
Trouble shooting for notifications and automation of business processes.
Created and managed Connections for Power Apps.
Geo Location Revisions/Implementation:
I have analyzed and repaired a 3rd party tool that produced Latitudes and Longitudes to produce highly detailed maps to support the tracking of leads in relation to delivery points of services.
Quality Assurance Procedure, Customization, and Solutions Architect:
I have created several managed and unmanaged solutions in the pursuit of the configuration, and customization, and updating of several CRM Instances. (Useful in creation, updating, debugging, deployment and refinement)
XRM Toolbox
I have used XRM Toolbox to support the production of well-developed and lasting solutions for the client.
Administrative Documentation/JIRA use
I used common admin practices to document all work related to the product support mission and made them visible to management and my teammate using JIRA and the SharePoint Service Request Portal.
Center For Medicare Services (CMS)
Dynamics 365 Sr Developer (Contract)
(Cognosante/Avilamb)(Full Remote Jan 2021 – April 2022)
HIPPA Compliance:
I have received training and adhered to US Govt HIPPA Compliance Standards.
Quality Assurance Procedure, Customization, and Solutions Architect:
I have created several managed and unmanaged solutions in the pursuit of the configuration, and customization, and updating of several CRM Instances. (Useful in creation, updating, debugging, deployment and refinement)
JavaScript (Web Resource) Creation/Testing & Deployment:
I created several web recourses spanning a range of different functionalities to include, Web API calls to produce prepopulated forms on load and on create. The use of API to create associated records for the QA Process. Debugging, Unit Testing, and deployment.
Dynamics 365 Solution Management:
DevOps:
I have operated in a CI/CD (Azure DevOps) environment. In the pursuit of deploying solutions to higher organizations (Pre Prod and Prod Level).
CRM Design & Implementation & Configuration:
To include Entity Design and Deployment, JavaScript Web Resource Creation, Updates, and Logical Adjustment.
The use of MS Flow, The use of Classic Workflows to achieve business logic, The replacement of Business Rules to achieve custom client side actions and proper form operations, The management of security rules/roles, The creation of queues and the routing of records for the entire QA Department, The management and refinement of routing rules in support of proper Queue operations to support the QA Department, Use of the Custom Ribbon Editor Tool for logical updates, Use of The XRM Tool box in pursuit of CRM Related Modifications, Use of Visual Studios 2019 & 2020, Use of Visual Studio Code.
Lead Dev:
I was the sole resource in the implementation, customization, unit testing, and deployment of all Quality Assurance Audit Work produced for CMS.
Business Logic Replacement:
The environment I was assigned to work in had 160 Business Rules. This caused timing conflicts in form operations. I have replaced them with over 1300 lines of JavaScript to make form operations more efficient for the user.
Business Operations Analysis:
I have been placed in the role of a BOA on several occasions, gathering information and requirements for the QA Department and their operational needs.
CRM Demonstrator:
I demonstrated and trained the QA Department on the modifications and implementation methods of their new QA Functionality.
Department of Veteran Affairs (IT Division)
Dynamics 365 Sr Developer (Contract)
(Cognosante/Avilamb) (Full Remote June 2019 to Dec 2020)
JavaScript/TypeScript (Web Resource) Creation/Testing & Deployment:
I routinely updated, debugged, and deployed JS files for web resources.
HIPPA Compliance:
I have received training and adhered to US Govt HIPPA Compliance Standards.
C# Plug In Development/Testing/Deployment:
ZTFR File Import Process – I developed a pair of plug ins that will facilitate millions of transactions to be properly associated with Veteran Records
Dynamics 365 Solution Management:
I have created several managed and unmanaged solutions in the pursuit of the configuration, and customization, and updating of several CRM Instances. (Useful in creation, updating, debugging, deployment and refinement)
IBM Rational Jazz System:
I have been trained and certified by The Dept of VA in the use of the IBM Rational Jazz Project Management Software System.
Git Hub: I have been trained and operated in a Git Hub environment and I am familiar with the operations of branch management and updating.
Security Background Check (SFS 85/86)
I underwent an extensive security clearance process by The US Govt. I was issued Govt Equipment to include encryption VPN gear (Zero Account)
CRM Design & Implementation & Configuration:
To include: Entity Design and Deployment, JavaScript Web Resource Creation, Updates, and Logical Adjustment.
The use of MS Flow, The use of Classic Workflows to achieve business logic, The use of Business Rules to achieve custom client side actions, The management of security rules/roles for over 20 LOBs, The management of Queues in the routing of records for over 20 LOB’s, The management and refinement of routing rules in support of proper Queue operations, Working with data from The Master Veteran Index System, Use of the Custom Ribbon Editor Tool for logical updates, The Use of Fetch XML to use the generation and modification of custom SSRS reports, Use of The XRM Tool box in pursuit of CRM Related Modifications, Use of Visual Studios 2019 & 2020, Use of Visual Studio Code.
N52 3rd Party ISV
I have worked on and modified North 52 business process and workflow related logic.
Tier III Support
During this project, I was tasked with providing Tier III support to the Operations and Management Team for the Member Services Division. Defects and Trouble Tickets that went unresolved from Tiers I, and II, were then routed to me.
Lead Dev
I was placed in temporary charge of development for a Line of Business overseeing the work of other personnel. I managed the deployment of solutions in pursuit of a build cycle (A Hotfix Deployment)
State of Ohio: Department of Developmental Disabilities (IT Division)
Dynamics 365 Implementer/Developer (Contract)
(Columbus Ohio Sept 2018 to April 2019) (D365 CE)
Microsoft Power Apps:
Common Data Set Usage: In support of data migration
C# Plug In Development/Testing/Deployment:
I have created, deployed, and tested several C# based plugins during my time with DODD.I am familiar with the CRM Registration Tool Process. I am familiar with using Visual Studios to create, refine, and deploy CRM plugs in a Dynamics 365 Solution
FetchXML/SSRS Report Creation/Testing/Deployment:
I have created several SSRS generated reports spanning several custom entities.
I am familiar with using Visual Studios to create, refine, and deploy said SSRS Reports in a Dynamics 365 solution
I am familiar with SQL, Expressions, FetchXML usage in the production of custom reports
JavaScript/TypeScript (Web Resource) Creation/Testing & Deployment:
I have created several said Web Resources in a Dynamics 365 solution
I am familiar with using Visual Studios to create, refine, and deploy said Web Resources in a Dynamics 365 solution
Dynamics 365 Solution Management (Managed/Unmanaged Solutions/Imports/Creation)
I have created several said managed and unmanaged solutions in the pursuit of the configuration, and customization, and updating of several CRM Instances. (Useful in creation, updating, debugging and refinement)
Business Logic:
I have applied the use of workflows and business rules, in lieu of using custom .Net based code (Plug In’s or JavaScript).
TFS Management System:
I am familiar with using TFS Management System, for reporting, requirements management, and project management in an agile software development environment.
HIPPA Compliance: The Department of Developmental Disabilities is a HIPPA Compliant environment. I have been trained in the operational and ethical concerns of privileged information, and its handling.
U.D.T.I (Independent Contractor)
Dynamics CRM Implementer
(Columbus, Ohio August 2014 to Sept 2018)
CRM Design & Implementation: (CRM 2013/2015):
I have overseen the implementation, updating, customization and restoration of several CRM 2013 and 2015 active deployments. (On Premises and Online)
Microsoft Exchange Online Implementation: (MS Exchange Online):
I have overseen the deployment, implementation, syncing, and testing of MS Exchange to support ongoing Microsoft Dynamics CRM Solutions.
Data Migration:
I have overseen the Data Migration from other CRM applications to Microsoft Dynamics CRM standards.
Marketing Campaigns:
Several of my clients used Dynamics CRM for Marketing Campaigns. It was my responsibility to format, structure, implement, and test the strategies applied.
Business Logic:
I have applied the use of workflows and business rules, a feature of CRM 2013 and CRM 2015 in lieu of using custom .Net based code (Plug In’s or JavaScript). If needed, I have also applied the use of Plug In’s or JavaScript to achieve the client’s needs.
CRM Trainer:
(CRM4.0/2011/2013/2105):
I have trained several end users on various procedures regarding the use and customization of Dynamics CRM 4.0, CRM 2011, CRM 2013, and CRM 2015
CRM Tier I, II, III Support:
I have provided a full range of support for ongoing and existing implementations of CRM 2013 and 2015 On Premises and Online.
Affiliated Resource Group
Dynamics CRM Implementer
(Dublin, Ohio April 2013 to August 2014)
CRM Tier II and III Support: (CRM 4.0/2011/2013)
I am to provide on demand CRM Customization Support to existing customers as needs arise. In addition, I was the first point of contact regarding all technical troubleshooting efforts.
CRM Design & Implementation: (CRM 2011/2013)
I have overseen the implementation, updating, and restoration of several CRM 2011 and CRM 2013 active deployments.
Microsoft Server 2003/2008/2008 R2:
I have overseen the preparation, installation, restoration, and updating of CRM Deployments to new server locations/hardware.
JavaScript:
I have used JavaScript to produce real time business logic in existing production level CRM 2011 and CRM 2013 systems.
Business Rule Logic: (CRM 2013)
I have implemented and restored several CRM 2011 production level systems to CRM 2013 accounts by implementing custom business logic rules, reducing the dependence on custom code/business logic.
Click Dimensions: (CRM 2011/2013)
I have established administration level proficiency with Click Dimensions, a 3rd party marketing application for Dynamics CRM 2011.
CRM Trainer: (CRM4.0/2011/2013)
I have trained several end users on various procedures regarding the use and customization of Dynamics CRM 4.0, CRM 2011, and CRM 2013.
XRM.com
(Irvine, California/Las Vegas, NV Dec 2009 – Dec 2012)
Jr. Developer/Business Operations Analysis
(Dec 2009 to Dec 2013)
The NYPA Project (MSDCRM 4.0):
Business Operations Analysis: I spent four weeks leading the business requirements gathering efforts for The NYPA Project and translated them into the required design documents for deployment. MS Sure Step was the guiding factor in all work performed above.
Jr. Developer: I designed and implemented several customizations, and configuration extensions to support the proper business operations/goals of The MSD CRM 4.0 platform for the NYPA. To include the deployment of Custom Logic (Plug Ins/.dll’s), Custom Workflow Assemblies, Custom Entities, as well as The Implementation and Deployment of 3rd Party Vendor Tools.
Trainer: I taught several classes to the staff of The NYPA on the proper operations of CRM 4.0. I also taught them how to use the custom modifications to their fullest potential.
Post Deployment Work: I advised and oversaw the refreshing of the production instance of their CRM deployment. This involved the “cloning” and restoration of the development SQL Database and inserting it in the place of The Production Instance. This made the deployment of further customizations easier as the two instances were “in sync” on completion.
Dedicated Account Manager (Jan 2011 to Dec 2012)
CRM Online 4.0/2011
Account Exec: Oversaw, Implemented, and revised any all efforts regarding the reselling of Microsoft Dynamics CRM Online 4.0 & 2011. In addition, I was the lead facing individual regarding accountability to both The MS Partner and Microsoft.
CRM Demonstrator: I performed a high number of CRM Online 2011 Demonstrations daily. In addition, I was often charged with the perpetration of said demo environment for the demo/trial itself.
Trial Evaluator/Tech Support: During The 30-Day Trial and beyond, Prospects/Customers would use my professional skills and experiences to solve problems and issues experienced with the trial/account. In addition, best use, practices, or even best use theories were discussed and implemented.
CRM Success Portal Administrator: It was my assigned duty to ensure all users that qualified had access to, and understood the content within, The CRM Success Portal. In addition, during the initial creation efforts of The CRMSP, I was charged with the production of subject content. I was also charged with providing subject matter for further CRMSP material as it related to issues encountered by prospects. The material was aimed at ROI, best uses, and best practices regarding CRM Online 2011.
CRM Success Portal Webinar Instructor: I instructed new prospects and existing customers on the proper use of MSDCRM. This was designed to help new prospects acclimate to their new environment, troubleshoot, or to encourage best practices from the users/attendees.
Sale/Marketing: It was my responsibility to design, implement, and revise sales and marketing efforts regarding the reselling efforts of MSDCRM, Office 365, and Azure, in addition to several 3rd party (ISV) add on products. This included revamping the SOP for Sales, and the engagement process for presales, and post sales.
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