Customer Service Warehouse Associate
Resume:
Barry Tillman
Joliet, IL ***** **************@*****.***
Warehouse Associate / Lead
/A challenging position, with opportunity for advancement. My purpose is to serve, help, listen, and lead individuals in becoming leaders. I consider myself a situational leader and firm believer that true leadership brings fluidity to operations.
Special Skills:
● The knowledge of power tools such as power saw, electric grinder, cement mixer, woodworking, miter saw, table saw, ETC. Knowledge in special projects such as semi demolition work and roofing.
● World class customer service ensuring high standards of customer service are maintained and taking pride in customer’s products and orders
● Microsoft Word/Excel/Outlook
● Bi-lingual: English/Spanish
● Employee management: Accountability, training, and developing existing staff, ownership of company policies, procedures and ethics, motivating and encouraging team to achieve targets, and coordinating staff scheduling. Conduct daily huddles to build my team’s performance while addressing safety and daily production goals.
● Leadership: Train, coach and discipline my team to ensure their compliance with all company policies and procedures. Verified that associates are following the standard operating procedures. Hold the team accountable from errors that were discovered. Conducted 100% audits of products going out. Perform Root Cause Analysis to ensure that a problem is truly eliminated and apply corrective action to the “root cause” of the problem
Experience
Saddle Creek 11/2023 to 6/2024
Elwood IL
Forklift Driver/ Case Picker
• Pick order directly off an RF Scanner. Directed you to go to the correct locations to make the a pick
• Unloading and Loading trucks daily to ensure the product gets stored in the correct locations.
• Communicate amongst others to ensure everyone is getting the daily job and assessment done. Training, coaching, helping and every way possible…
CJ Logistic 3/2021 to 10/2023
Joliet IL
Forklift Driver/Warehouse Floater
• Extremely organized individual. It’s my daily duty to assist in managing the outbound department of the warehouse, to ensure a successful day to day goals
• Universal: I train to the highest degree in each department to become a successful universal leader
• Communicate amongst others in and out to provide a helping hand...
• I Learned everything about my duty and others' duties.
• Pick order directly off an RF Scanner. Directed you to go to the correct locations to make the a pick Caliber Packaging 6/2020 to 3/2021
Joliet IL
SitDown Forklift/ Lead
• Pick order directly off an RF Scanner. Directed you to go to the correct locations to make the a pick
• Unloading and Loading trucks daily to ensure the product gets stored in the correct locations.
• Communicate amongst others to ensure everyone is getting the daily job and assessment done. Training, coaching, helping and every way possible...
• I Learned everything about my duty and went to learn other departments as I did my own department. I always drive to go above
RJW
Lockport IL
Wave/ university Lead 4/2017 to 11/2018
• Extremely organized individual. It’s my daily duty to assist in managing the outbound department of the warehouse, to ensure a successful day to day goals
• Employee management: Accountability, training, and developing existing staff, ownership of company policies, procedures and ethics, motivating and encouraging team to achieve targets, and coordinating staff scheduling. Hold the start of shift meetings with the team to address goals and plan for the day.
• Supervise, manage and provide work over 75 employees for a warehouse.
• Universal: I train to the highest degree in each department to become a successful universal leader
• Provide help, train on how to deal with loading and unloading trucks. Make sure I ensure the correct pallets, for the correct loads.
• Leadership: Train, coach and discipline my team to ensure their compliance with all company policies and procedures. Verified that all departments which include picking, receiving, Q.C. and Loading. Make timely fashion to ensure EVERY ORDER makes (MABD) dates. Perform Roots Cause Analysis to eliminate waste and apply corrective actions
Burger King Joliet IL
Porter 10/2016 to 3/2017
• Made adjustments and minor repairs to heating, cooling, ventilating, plumbing, and electrical systems.
• Cleaned windows, glass partitions, and mirrors, using water and cleaners, sponges, and squeegees.
• Communicate amongst others in and out to provide a helping hand...
• I Learned everything about my duty and others' duties. Such as (place orders, make food and all others duty.
Rich Product Crest Hill IL
Stand up forklift 1/2014 to 8/2015
• Pick order directly off an RF Scanner. Directed you to go to the correct locations to make the a pick
• Unloading and Loading coolers trucks daily to ensure the product gets stored in the correct locations.
• Communicate amongst others to ensure everyone is getting the daily job and assessment done. Training, coaching, helping and every way possible...
• I Learned everything about my duty and went to learn other departments as I did my own department. I always drive to go above.
Education:
Joliet Junior College Joliet IL
GED
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