Customer Service Fund Administrator

Ndapamapedu

Petrus

Contact

Address:

ERF ****, Dar ES Salam Street,

Otjomuise, Windhoek

Phone:

081*******

Email:

************@*****.***

Languages

English – Good

Oshiwambo – Good

References:

JJ: 081*******-Supervisor:

Cashnet Financial Services Cc

Karolina: 081*******-Receiving

Manager: Woermann Brock & Co

Skills

Computer Literate, Microsoft

Office, Typing, Communication,

Relationship building, Self

awareness, Fast learner, Patience,

Customer Relationship

Management, Customer Service.

Summary

Accomplished analytical and forward-thinking financial professional experienced in implementing changes in processes, policies, and planning to support decision-making. Proficient leader in management, procurement, operations, analysis, and client service. Exceptional communicator with strong interpersonal skills, extremely organized, and efficient in fast- paced environment with a strong work ethic.

Experience

Loans Consultant- 11/2021 to Date

Cashnet Financial Services CC, Windhoek

Analyzing applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans, obtaining and compiled copies of loan applicants credit histories, corporate financial statements, and other financial information, conferring with applicants to obtain

information for loan applications and to answer questions about the process, explaining to customers the different types of loans and credit options that are available, as well as the terms of those services. reviewing loan agreements to ensure that they are complete and accurate according to policy, and handling customer complaints and took

appropriate action to resolve them. Carry out quality assurance tests to discover errors and optimize usability. Receiving Clerk – Mar 2021 to Aug 2021

Woermann Brock & Co, Windhoek

Receiving stock, logging invoices in the system, printing GRV, capturing returns, approve them and scan them out, daily cash up, stocktaking and housekeeping.

Assistant Administrative Officer (Intern)– Mar 2020 to Jul 2020 Milkway Constraction CC, Windhoek

Documents control, invoicing, filling, coordinate projects, answering phone calls and responding to emails.

Education

Bachelor of Management Science: Business Management - 2020 Namibia University of Science and Technology, Windhoek

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