ALICIA J. WORLEY
Oak Forest, Illinois
OBJECTIVE
Accomplished insurance professional with over 10 years of sales and management experience, looking to pivot into the corporate real estate or insurance underwriting side of the business.
CONTACT
PHONE:
EMAIL:
*************@*****.***
HOBBIES
Hobby #1 Exercise and Fitness
Hobby #2 Travel
Hobby #3 Youth Soccer Coaching
EDUCATION, LICENCES & CERTIFICATES
GOVERNORS STATE UNIVERSITY, UNIVERSITY PARK, IL
2007 To 2009
Bachelor’s Degree in Healthcare Administration
PURDUE UNIVERSITY CALUMET, HAMMOND, INDIANA
2005 To 2007
Undergraduate Studies
Illinois and Indiana Property, Casualty, Life and Health Insurance license (2010) Active
Illinois Real Estate License (2024) Active
Illinois Notary Certified (2019) Active
WORK EXPERIENCE
AJW Insurance Solutions, Inc./Partner of The Insurance Exchange LTD, South Holland, IL
Independent Insurance Broker
2014–Current
Operating a full-service insurance agency, I am responsible for the overall sales, growth, management, retention, production, relationship building and compliance for my agency.
American Family Insurance, Lynwood, IL
Agent in Training (AIT)
2012 To 2014
As an agent in training, I entered into a 2-year training program specifically designed to prepare me for agency ownership. During this time, I learned how to use the Amfam structured platform to market, sell, build business relationships and grow a book of business, of which I ended up managing 2 successful books from retiring agents.
Sodexo, Inc., (University of Illinois West Campus), Chicago, IL
Residential Dining Supervisor/Acting Manager
2009 To 2012
Developed and organized a new residential dining facility on campus, which specialized in healthy natural alternatives for health-conscious students, as well as those with health restrictions. In this role, I Also supervised a team of 85 union employees on day to day operations, HR concerns, training and team building.
SKILLS
Exceptional customer service
Excellent written and verbal communication
Property, casualty, life and commercial insurance sales
Field underwriting
Marketing, including business to business
Revenue generation
Client Retention
Client and carrier relationship management
Internal auditing and compliance
Team building
Staff Training and development
Property