Data Entry Customer Service
Resume:
Phtosa Dennis
Memphis, TN *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Accessioning Clerk
PathAI Diagnostics-Memphis, TN
May 2023 to June 2024
Performed data entry, login of patient demographics, clinical information, specimen source and tests orders from specimen requisitions into the computer system, accessioned specimen containers, reviewed and proofread requisitions for accuracy and other duties as needed. Hotel Front Desk Clerk
LaQuinta-Memphis, TN
March 2023 to May 2023
Answer phone, scheduled reservations and appointments, manage inquiries. Customer Service - welcome and assist guests during check in and out, process payments and authorizations, resolve complaints and issues.
Communicate with housekeeping, maintenance and other duties as needed. Call Center Agent
Digital Media Solutions-Memphis, TN
September 2018 to March 2023
Received inbound calls, made outbound calls using an automated dialer, closed sales, routed callers to appropriate licensed agents, responded to customer needs while building rapport and provided courteous customer service.
Education
12
12
Skills
• Proofreading
• Computer Skills
• Data Entry
• Clerical Experience
• Typing
• Outbound Sales
• Medical Coding
Certifications and Licenses
Medical Coding Certification
July 2010 to Present
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