Office Clerk Life Safety

SHANNAN SCHIESZER

682-***-**** *******.*********@*****.***

**** ******** ** *** *** Garland, Tx. 75041

Professional Profile

Education

Detail-oriented and organized Office Clerk with a strong professional inter-office work ethic, seeking a position to apply my knowledge of office administrative procedures, professional courtesy, and communication and software applications to support the daily operations of a growing organization.

May 1995

GENERAL EDUCATION DEVELOPMENT

Anaheim Adult Education Center

Anaheim, CA

Professional Experience

Apr 2024 –Jul 2024

SERVICE COORDINATOR Northstar Fire Protection, Lewisville, Tx

Arranging/Scheduling service appointments and inspections for fire alarm systems, fire extinguishers, Sprinklers, Backflows, and many others.

Providing cost estimates for repairs and maintenance.

Ensured safety compliance via safety and regulations by continuously updating documentation.

Communicating with clients to address their needs and concerns.

Handled calls from technicians reporting back on the status of work orders and reacted accordingly.

Mar 2022 – Jul 2023

NATIONAL ACCOUNTS REP Consolidated Fire Protection, Richardson, Tx

Dispatched and tracked required fire/life safety inspections for large retail chains.

Ensured paperwork was processed as required to ensure the customer was compliant with their fire/life safety systems with local authorities.

Reviewed quotes and dispatched technicians for needed repairs on fire and life safety systems.

Billing invoices, work completion documentation, and reviews of submitted paperwork to verify the accuracy of services provided and the costs associated.

Handled calls from technicians reporting back on the status of work orders and reacted accordingly.

Mar 2021 – Mar 2022

Temp Assignment Robert Half Consumer Direct Care Network, Allen, Tx

Payroll Processing

Utilizing Vesta EVV System

Utilizing Docuware System

Educate Clients / Caregivers on clocking in and out using an Alternative device mandated by the state.

General Office Duties / In/Outbound calls

Apr 2018 – May 2020

TEMP ASSIGNMENT, ROBERT HALF City Of Farmers Branch, Farmers Branch, Tx

Water account billing questions and new account set up.

Collection of hotel/motel tax and ambulance bill payments

Issued Toll Tags - New accounts set up at Customer Service Window Only

Fielded inbound/outbound calls and performed other general office duties.

Prepared city deposits as well as entered incoming deposits into system.

Jun 2017 – Aug 2019

BILLING SPECIALIST Parks & Coffee, Carrollton, Tx

Ensured efficient invoicing through Servman database.

Managed up to 5 projects or tasks at a given time and ensured our team met its weekly deadlines

Consulted with clients on the most appropriate meetings on their major marketing goals

Worked closely with Collections Department to resolve any issues.

Support customers by providing invoices, proof of delivery.

Filing, processing daily reports, sorting mail, scanning checks, updating Excel spreadsheets.

Additional Skills

Microsoft Office 365 (MS Teams, Word, Excel, etc).

Excellent Meetings and Events Coordinator

Working knowledge of Servman (Sheduling System)

Vesta EVV (Billing System For State Payroll)

Contact this candidate