Case Manager Support Services
Resume:
Lisa Walters-Shousky
**** ****** ******• Philadelphia, PA 19137• 215-***-**** E-Mail: *************@*****.***
Professional Highlights:
* ***** ** ****** **** experience with LTC in a community based setting working with 70 clients at three locations.
4 years in a Foster care agency and with Child Welfare Agencies.
Over 20 year’s Administrative experience.
Strong communication skills both written and verbal.
Ability to handle multiple projects and meet deadlines.
Excellent management skills establishes and maintains professional relationships with management, peers and clients.
Excellent organizational skills and problem solving skills, works well independently or as a team player.
Professional Experiences:
Catholic Housing and Community Service Elder Care Program 07/2018 to present
Geriatric Care Manager
Evaluates and conducts yearly assessments on all clients in the program.
Identifies programs, community resources and service that will meet the individual’s needs.
Makes recommendation for support services based on the client’s needs.
Identifies community-based programs that will meet the needs of the client and family.
Maintains both manual and electronic records for all clients on caseload.
Organizes and attends team meetings and workshops.
Participates in community meetings and events.
Completes all state and company required trainings and workshops.
Catholic Community Services 07/2015 to 7/2018
Resource Home Coordinator/Foster Parent Recruiter/Case Manager
Coordinates recruitment events, participates in local community events to engage quality prospective foster families, and promotes company services.
Maintains inquiry records and referrals from community engagement events. Actively follows up with inquiries and sub-contractors on a weekly and monthly basis.
Coordinates and facilitates Ice Breaker Meetings with bio families and foster families for all placements. These meetings provide important information on the child that is recently put in placement; these meetings help to build positive relationships with immediate and future relationships between everyone involved in the placement to work in the best interest of the child/children.
Conducts Ice Breaker trainings with staff and Provider agencies. Coordinates meetings with Bio and Foster Families on all new placements.
Coordinates, attends, supports and supports evening and weekend recruitment efforts, prevention events, and company activities.
Provides support to partnering agencies with community and company events.
New Foundations Inc. 03/2015 to 7/2015
Foster Parent Recruiter
Scheduling and conducting monthly orientations with perspective foster parents.
Conducts recruitment activities in the community to engage prospective resource families for foster care.
Actively maintains strong relationship with partnering organizations, groups, community organizations and individuals in the community through prospecting, cold calls and by attending community events and meetings regularly.
Works independently and in conjunction with other staff to develop new and on-going recruitment campaigns to engage perspective foster parents.
Responsible for immediate follow-up to all inquiries from prospective foster parents.
Philadelphia Corporation of Aging (PCA) 09/2014 to 3/2015
Case Manager/Service Coordinator
Reviews and evaluates up assessments for 65 LTC participants.
Interviewing clients and their families to assess health needs and circumstances.
Coordinates and explains available support services to clients and families.
Makes recommendations on support services available for consumers.
Maintains both manual and electronic records for all clients on caseload.
Organizes and attends team meetings and workshops.
Participating in state required trainings.
Delaware Valley Veterans Home (Internship) 09/2013 to 5/2014
Social Worker Intern
Provided support for administration and social service staff
Assisted families and residents through the admission process
Completed social history and progress notes on residents in skilled and assisted living
Assisted in developing care plans for residents and participated in quality assurance
Co-facilitated and proposed an AA/NA program to take place in house for residents
Facilitated groups with residents to meet weekly
A Pomerantz & Company 2/2005 to 2/2010
Account Payable/ Accounts Receivable Manager/ Operations Coordinator
Responsible for Collections for over 60 Accounts.
Daily Banking and Flash reports to show daily financials statements.
Responsible for maintaining day to day activity of receiving and dispatching
Responsible for maintaining accurate open issues and damages and returns reports
Responsible for filing or freight claims on any damaged product received
Century 21 Leibovitz (Part-Time)
Sales Agent 7/2011 to Present
Independent Sales agent
Providing service to both buyers & sellers in executed real estate transactions
Coordination appoints with other agent and contractors
Preparation of files for settlement with all required paperwork from either buyer or seller
Education and Licenses:
Temple University
Major: Graduate Studies for Human Service and Social Work August 2016 to present
Major: Social Work BSW May 2014
Major: Social Work MSW May 2020
Community College Of Philadelphia Associates Degree (1995)
Major: Art and Science
Other Licenses Obtained January 1997
Pennsylvania Real Estate Sales License
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