Customer Service Delivery Driver
Resume:
Antonio
Platt
Introduction
Motivational leader and
organizational problem-solver with
advanced supervisory. team building
and customer service skills.
Experience stepping into roles and
quickly making positive changes to
drive company success. Focused on
using training. monitoring and
morale-building techniques to
maximize employee engagement and
performance
Contact Information
platt.antonio@gmail.con1
Ros~vell GA 30076
·•
Experience
Oct 2021-Prese11t, Alpharetta, GA
• Delivery Driver
Amazon
• Responsible for optimjzing customer'satisfaction by transporting and delivering packages by customer's preference
• Being able to manage picking up. transporting. and dropping off packages and small shipments w1thin a local region or urban area
• Delivering packages to homes, retail locations, and other delivery destinations while adhering strictly to delivery driving routes and time schedules for the company
• Transporting and delivering goods and/or items to clients or business in a safe, timely manner
• Helping with the loading and unloacling of materials from che delivery vehicle
• Building and maintaining a healthy relationship with clients by answering any questions they may have and handling their complaints
• Rescheduling deliveries with customer's if they are unable to receive them
• Completing and submitting logs and reports for Pre/Post Driver Inspection
Oct 2022-Apr 2023, Sandy Springs, Ga
• Operations Processor
Medistream
• Prepared and process payments following clearing in line with standard bank operating procedures
• Prepared information for clients following specified procedures and guidelines
• Verified scanned documents. keyed information from payments and other documents into system
• performed general clerical operations and tasks that are routine witl1 my job .
Oct 2020, Aug 2021, Kennesaw.Ga
• Package Handler
FedEx
• Ensuring successful delivery and transfer of goods to its intended destination
• Responsible for physically loading and unloading packages by hand, including placing, pushing. lifting, carrying and pulling the item in an efficient and safe manner
• Sorting packages and placing them on sorting machines that transfers the goods to loading docks
• Loading!wtloading packages and parcels on and off under the instructions received by supervisors
• Communicate efficiently with fellow workers, supen~sors and other members of tl1e team
• Assisting with the unloading trucks and displaying teamwork with other employees
• 1vlanaging inventory conrrol procedures and cycle com1ting to ensure the safe handling of parcels and packages
• Loading heavy packages on the conveyor belt or on delivery trucks
I'eb 2018-Jan 2020. Brookhaven, Ga
• Customer Sales Associate
\,Va/greens
• Handle all customer transactions through process POS (Point Of Sale) • Import and export inventory from trucks
• Restock and reset floor shelves and back room stock shelves
• Travel to different stores to provide assistance when short staffed
• Ensure high levels of satisfaction for customer's through excellent sales
• Assess the needs of customer's and provide adequate assistance and information on the features of all products of the company
• \Velcome customer's warmly to the store and answer their queries satisfactorily. or refer their case to the right person to solve the issue
• Remain knowledgeable on the products which are offered by the company and discuss the various options available
• Provide assistance in the cross selling of products to customer's
• Effectively handle the returns of merchandise from customer's
• Team up with co-workers so as to ensure proper, effective, and adequate customer'service, which aids in the satisfaction of customer's, and hence in their retention
• Build and maintain a very productive trust relationship \\1th all customer's
• Suggest different ways by which sales can be improved upon in the company
• Assisted 100 Customers per shift.
Education
, Sandy Springs.Ga
• High school diploma
Riverwood international charter School
Skills Languages
• Manufacturing English
• Delivery Driver Experience
• Blueprint
• Reading
• Load & Unload
• Customer service
• Microsoft Word
• Microsoft Excel
• 10 key typing
• Data entry
• Box Truck
Contact this candidate