SARAH
MAYA
i *************@*****.***
06255
SKILLS
+ Customer Service
+ Customer Assistance
+ Work Ethic and Integrity
+ Patience and Empathy
+ Cleaning and sanitizing
+ Customer service excellence
+ Customer Relations
EDUCATION
Chelsea High School
Chelsea, MA
High School Diploma
PROFESSIONAL SUMMARY
Proven customer service expert with a track record of enhancing
customer satisfaction at Staples and Woodstock Tavern. Demonstrates
exceptional multitasking and interpersonal skills, ensuring high levels of
accuracy and efficiency. Skilled in using POS systems and maintaining
cleanliness, fostering repeat business through excellent customer
relations and service excellence.
WORK HISTORY
Staples - Cashier
Killingly Ct + 12/2022 - 09/2024
+ Greeted customers entering store and responded promptly to
customer needs.
+ Welcomed customers and helped determine their needs.
+ Worked flexible schedule and extra shifts to meet business needs.
+ Operated cash register for cash, check, and credit card transactions
with excellent accuracy levels.
+ Built relationships with customers to encourage repeat business.
+ Helped customers complete purchases, locate items, and join
reward programs.
Woodstock Tavern - Server Customer Service
Woodstock, CT + 11/2023 - 05/2024
+ Demonstrated strong multitasking skills by managing multiple tables
simultaneously without compromising service quality.
+ Served food and beverages promptly with focused attention to
customer needs.
+ Worked with POS system to place orders, manage bills, and handle
complimentary items.
+ Collaborated with team members during busy shifts for efficient
workflow and excellent guest experiences.
+ Enhanced customer satisfaction by promptly attending to their
needs and providing personalized service.
+ Maintained a clean and orderly dining area for an enjoyable guest
experience.
+ Bussed and reset tables to keep dining room and work areas clean.
+ Provided attentive service during high-volume periods without
sacrificing attention to detail or guest rapport.
LANGUAGES
Spanish
LS a
Native or Bilingual