Customer Service Leasing Consultant
Resume:
Patricia Valverde
Boca Raton, *****
************@*****.***
Summary of Qualifications
Results-oriented leasing consultant with a proven track record in strategic sales leadership and brand enhancement. Adept at delivering exceptional customer service and offering insightful advice through attentively listening and diplomacy. Renowned for dependability and accountability, consistently fostering enduring client relationships. Exceptional communication, presentation, negotiation and follow-through abilities, complemented by a demonstrated knack for analyzing sales trends and leveraging growth opportunities. Skills
Bilingual English, Spanish Problem Solving
Customer Service Merchandising
Clerical duties Inventory
Time Management Technology
Professional Experience
REAL ESTATE
Partnership Realty West Palm Beach, Fl 06/2020 - Current Referral Agent
Bell Boca Town Center Boca Raton, Fl 02/2023-05/2023 Leasing Consultant Temp
Keller Williams Boca Raton, Fl 06/2019-06/2020
Realtor
Generate the lease after the approval, send and process all the paperwork.
Provide guidance and assistance through the process of buying, selling, or leasing properties.
Help clients with purchase, rent, or sell properties, advise clients about market conditions, and conduct walkthroughs.
Work with tenants to find potential properties to rent, taking them to view the units and communicate prices and terms.
Work with employment agencies to cover other leasing agents due to vacations, sick days, pregnancy, etc.
RETAIL
Wolford Boca Raton, Fl 2014-2018
Tommy Bahamas Boca Raton, Fl 2011-2012
Cache Luxe Boca Raton, Fl 2007-2010
Sales Associate and Key Holder
Upsell and leverage business from new and established customer relationships.
Effectively utilize background in inbound and outbound prospecting and closing of new business.
Worked independently and executed multiple tasks at once, improving store efficiency, reports, and sales statistics to send to the head offices.
Recognized for improving the store presentation by recovering and replenishing merchandise on the sales floor, dressing the mannequins, and setting the window displays.
Built relationships with customers, gaining their confidence and providing excellent customer service in person, by phone, or by email.
Handled special orders, delivered merchandise, process all kind of payments. Work as a team. ADMINISTRATIVE
Carico International Ft. Lauderdale, Fl 2006-2007 Clerical Office Worker
American Medical Supplies Boca Raton, Fl 2005-2006 Customer Service Representative
Help diabetic patients who have Medicare and Medicaid.
Show patients how to use the supplies over the phone or schedule in-office demonstrations.
Answer phones, register incoming and outgoing correspondence, and create/manage files.
Process client’s orders over the phone, handle and resolve concerns about products and services.
Worked directly with the Sales Manager and the Sales associates, providing support in diverse ways.
Place orders, follow up on them until the customers receive the merchandise, and help with additional needs.
Communicate efficiently with doctor’s offices to get or send information about the patients and verify insurance.
Education
ADV Peru, Business Administration Lima – Peru
ELA Institute, Marketing and Executive Assistant Lima – Peru GOLD COAST SCHOOL, Real Estate Agent Lantana – Florida GOLD COAST SCHOOL, Property Management Course – Florida
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