Property Manager Account Representative
Resume:
Angel Scott
Property Manager/Community Director
Dallas, TX 75249
************@*****.***
Experienced property manager with a highly recommended background of success in tenant retention, vendor negotiation and marketing strategy resulting in increased rental income and occupancy rates skilled in budget management, preventative maintenance planning and tenant dispute resolution resulting in reduced expenses and improved tenant satisfaction survey. A result -driven professional committed to delivering exceptional property management services and driving revenue growth for the company..
Work Experience
Property Manager
Walker Holder Residential - Addison, TX
February 2022 to January 2024
• Managed a portfolio of residential properties, handling tenant inquiries, maintenance request and leasing agreements.
• Conducted regular property inspections to ensure compliance with building codes and safety regulations.
• Developed and implemented preventative maintenance programs to reduce repair costs and increase property value.
• Develop and execute a marketing campaign that attracted 25 new tenants within a 3-month period, resulting in a 5% increase in rental income.
• Negotiated and secure a vendor contract for property maintenance services, resulting in a 20%reduction in maintenance costs and a 10% increase in tenant satisfaction scores. Community Manager
Elmington Properties - Nashville, TN
March 2020 to February 2022
• Attend virtual meetings with owners and asset managers to complete projects and renovation.
• Start eviction proceedings when residents fall behind on rent payments or commit serious lease violations.
• Conduct tours of vacant units and answer questions about company rental policies.
• Manage personnel by assigning task and following up to ensure assignments have been completed correctly.
• Collect security deposits, pet deposits, rent payments and any payments for damage.
• Prepare financial reports to help property owners and investors understand how each building has performed in terms of expense ratios.
• Schedule maintenance work based on tenant request and assign personnel to complete work orders.
• Prepare expense reports using receipts submitted by maintenance worker building managers, and owners.
• Approve/Deny rental applications.
Education
Associate in Business Administration
Cedar Valley College - Lancaster, TX
2015 to 2017
Skills
• Microsoft Office: Word, (3 years)
• Microsoft Office
• Customer Service (10+ years)
• Property leasing
• Fair Housing regulations
• Section 8
• Property management
• Microsoft Excel (6 years)
• Grace Hill Training (4 years)
• Resman (4 years)
• Yardi
• Tax Credit Experience (5 years)
• Office Management
• Accounts Payable
• Financial Report Writing
• Administrative Experience
• One site (3 years)
Awards
Top Manager Award for the Year
February 2023
Increased/Maintained High Occupancy and Low Delinquency. Certifications and Licenses
Fair Housing
2020
Driver's License
April 2020 to August 2025
NALP
Present
National Apartment Leasing Professional
Texas Department of Housing and Commmunity Affairs Present
Tax Credit Certification
Certified Apartment Manager
April 2016 to Present
CAM Certification
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