Customer Service High School

ROMAN LERMA

**** ********* ***, *********, ** ***27 US • 254-***-**** • ************@*****.***

Seeking a challenging position in a company where my experience and skills will significantly contribute to the overall success of the organization and provide opportunities for my career to expand, I am dedicated and dependable, with strong organizational skills and a strong work ethic. Regulatory compliance

Operational improvement

Project organization

Team building

Customer service

Communications

Loading/Unloading

High School - 2021

Waco High Schol - Waco, TX

Customer Service - December, 2023 to Present

Vape Room - Cleveland, Texas

Organized store merchandise racks and displays to promote and maintain visually appealing environments. Supplying information in accordance with customers' needs and demands Manage the price of the promotion gift in each promotion. Mover - May, 2020 to Present

JJ's Quick Move - Cleveland, texas

Moved furniture and multiple boxes using a utility dolly and a truck ramp. Used bracing and strapping techniques to prevent load shifting or damage. Secured items by securing them with straps over protective padding during transportation. Loaded and unloaded trucks containing customer belongings and merchandise. Kept storage areas organized, clean, and secure to fully protect company assets. Packed boxes according to proper service and quality standards to maintain a 5 Star customer satisfaction rate. Busboy - September, 2019 to April, 2020

Pizza Hut - Bellmead, TX

Made sure that the kitchen was kept clean and free of debris and water. Kept enough condiments on hand and well-stocked drink stations on hand to meet expected customer demand. Transported dirty utensils, dishes, and trays to the kitchen to help with efficient cleaning. Worked efficiently to keep the dining room and work areas clean by busing and resetting tables each shift. Helped prep orders and package them.

Professional Summary

Skills

Education

Work History

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