Senior Lead QA Manager

DEEPTHI MADAMANCHI

Dallas, Texas - *****

Deepthi Madamanchi LinkedIn

*****************@*****.*** 954-***-****

ADAPTIVE LEAD SOFTWARE QA TEST ENGINEER

Drive successful outcomes through strategic innovation and collaboration.

Adept in software quality Assurance, utilizing QA methodologies including Scrum and Kanban and a deep understanding of the SDLC. My experience covers diverse domains such as education, financial, healthcare, and retail, leading end-to-end testing efforts, including system integration and Salesforce CRM testing. I excel in automating test cases with the CTM Nextgen framework, integrating with CI/CD pipelines using Git and Jenkins, and validating results in Report Portal. Proficient in using AI tools for test creation, cloud migration testing, and various monitoring and testing tools, I effectively collaborating with cross-functional teams and vendors. Created dashboards in JIRA for various releases, publishing Confluence pages, and performing cross-browser,mobile and XML-based web services testing.

TECHNICAL SKILLS

Quality Assurance Tools: Tricentis QTest, JIRA, Quality Center 9.0, Test Director 8.0, Salesforce Lighting application, Selenium, WinRunner 9.0, QTP 9.5, Load Runner 9.1, ALM, Rational Robot, Rational ClearQuest, Silk Test, SQA, Microsoft Test Manager 2010, Microsoft Visual Studio 2010,

Logger Monitoring Tools: Newrelic, Splunk, Glass box.

Languages: Java, .Net, C, SQL and PL/SQL, HTML, JavaScript, XML

Databases and related tools: AS400 / CDAP, DBeaver, ORACLE 7.x/8i/9i, SQL Server management, DB2, TOAD, Quest central, SQL Navigator.

Configuration Management Tools: Clear Case, CVS, PVCS, Team Foundation Server (TFS).

Systems: Windows XP, Windows NT, Windows 2000, Red hat Linux, Unix.

Application/Web Servers: Soap UI, POSTMAN, CampusVue, Orion, Webster, Distributed .Net, IIS 5.0/6.0, Web Sphere, Web Logic.

PROFESSIONAL EXPERIENCE

Office Depot – Boca Raton, FL Senior Lead QA Engineer 2011 - 2024

2007 - 2009

Projects: OfficeDepot and OfficeMAX merger, Spin OFF project that splits systems into 4 divisions,Subscriptions, Amazon integration, Order tracking, Contract Pricing, Salesforce Project Orion, B2B Self registration, Copy & Print Depot inhouse configurator and few other Payment related projects involving interfacing with 3rd party applications, Migrated Legacy search engine to Bloomreach and Content management to AEM (Adobe Experience Manager),Vendor related projects Nowdocs, Taylor, Vista.

●Performed as a SME, steering end-to-end testing processes for critical initiatives, including Amazon Today and Order tracking, enhancing system functionality and delivered Company Crucial Projects.

●Managed and executed manual testing, functional testing, and regression testing of the application using QTest.

●Spearheaded testing initiatives for the migration of cloud-based services from AWS to Azure, focusing on performance enhancement, scalability optimization, and cost efficiency.

●Involved in Salesforce CRM testing using the Lightning application, covering the entire process from creating leads to converting them into accounts, and from quotes to orders, ensuring seamless integration across all related systems.

●I have been involved in testing data flows from Snowflake Ana-plan to Salesforce, ensuring data integrity across eCommerce applications, Supply Chain Management systems, and EBS, while maintaining high-quality standards in cloud-based environments.

●Developed and executed automated test scripts using Selenium WebDriver and maintained frameworks (Page Object Model, Data-Driven), integrating with CI/CD pipelines (Jenkins).

●Maintained automated test scripts using Selenium WebDriver for web applications, enhancing test coverage and reducing regression testing time by 30%.

●Utilized Selenium Grid for parallel test execution and debugged scripts to enhance accuracy.

●Automated test cases using the CTM Nextgen framework based on Selenium TestNG, integrated with Jenkins for builds and Report Portal for results verification.

●Led efforts in Robust Sprint testing, effectively minimizing defect leakage into higher environments.

●Implemented advanced AI tools like ODP Personal Assistant, Chat GPT, and Copilot for test script generation, significantly boosting efficiency and accuracy in both manual and automated testing across financial and non-financial systems.

●Utilized QTest, JIRA, Cross Browser Testing for comprehensive requirement management, defect tracking, and cross-browser verification.

●Expertise in web services testing with SoapUI and POSTMAN, managing testing operations with offshore teams, and proficiently handling performance testing using Loadrunner.

●Participated in end-to-end testing for both finance and non-finance systems, including functional testing.

●Managed and coordinated testing efforts for all releases to ensure bug-free applications were launched across non-production and production environments. Additionally, provided support for User Acceptance Testing (UAT) activities.

●Created dashboards in JIRA for various release types including monthly, weekly and ad-hoc and implementing complex filters.

Kaplan – Fort Lauderdale, FL Lead QA Engineer 2010 – 2011

Projects: Financial Aid applications like Exit Letter, Tuition increase, Regulation Z compliance, updates to Tuition and Deposit fees, Auto Award Letter generation, Stipend check printing,

●Developed and executed comprehensive test plans and scripts, including unit, manual, functional, regression, and automated testing, and led integration testing across multiple portals.

●Actively participated in Scrum ceremonies and collaborated with business analysts, developers, and 3rd party vendors for efficient issue resolution and requirements alignment.

●Automated test cases using Mercury QTP and VB Script, streamlined QA processes with Visual Studio Test Professional, and managed offshore team coordination, including SQL query writing and user acceptance testing (UAT).

CIGNA – Fort Lauderdale, FL Senior QA Engineer 2009-2010

Projects: DHMO projects LEA, DNSP and HIPAA project

Citrix Systems – Fort Lauderdale, FL QA Engineer

Project: Citrix Application Streaming (Project Tarpon)

Satyam Computer Services Ltd Programmer and QA Analyst

Project: Inventory Control System

EDUCATION & CERTIFICATIONS

Bachelors in Computer Science & Engineering (Acharya Nagarjuna University, A.P, India)

Scrum Master Certification

Atlassian Agile PMP Certification

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