Customer Service Waste Water
Resume:
Troy M. Cooper
Oklahoma City, OK 73116
Motivated individual with a solid background in management, sales, customer service, janitorial experience and problem resolution.
Work of experience:
05/14/2024-Present
OK Foods/Bachoco, USA OKC, OK
Waste Water Technician
Overseeing all resposibilities in the Waste Water Dept. Hourly Daf Tank checks, Boiler checks, daily valve & water testing to repairs. Daf Tank skimmer weekly cleaning to Internal Daf Tank monthly cleanings, responsible for hourly Sludge pumpouts, regulator of daily Polymer usage and Inlet Air pressure within department. Responsible for passing monthly state water test.
09/05/2023-05/10/2024
MidFirst Bank Corporate OKC, OK
Corp Admin Mail Opt
Responsible for Metering all mail w/Pricing for Corporate, relied to multi-task learning other positions for shipping & handling heavier mail, Heavy scanning of incoming St/PO Box/Fed-Ex mail to opening mail-Handling Incoming Checks/Loan Statements/Checks Loss Drafts/Pay-Offs documentations, etc to specific Depts within regulated timeframes, emailng/scanning/copier of different files, Heavy Excel & Microsoft.
04/03/20 to 05/05/2023
Paycom Corporate OKC, OK
Safety Attendant-
Responsible for checking all personnel coming in threw metal detectors.
03/05/2018 to 10/29/2019
Paycom Corporate OKC, OK
Facility & Services-
Responsible for cleaning restrooms, retrieving trash, spot vaccuming.
10/21/2017 to 02/03/2018
Oklahoma Halfway House OKC, OK
Program Aide-
Responsible for Residents location regarding on ground and off ground activities. (24/7) Heavy Security Surveillancing, Heavy inbound/outbound calls, Secretarial prioritizing duties, UA/BA testing, Occassional Pick up/Drop off resident to and from other correctional facitilties.
11/03/14 to 10/21/17
Oklahoma Juvenile Detention Center OKC, OK
Janitorial-
Responsible for all janitorial duties by courtrooms and within the Detention area.
04/04/14-10/29/14
Baptist Village Community Center: OKC, OK
Dietary Aide-
Early aide services to residents, Inventory Food and Supply Clerk.
01/04/13-02/12/14
GIANCO Environmental Services: Brentwood, NY
Regional Development Manager-
Managed the scheduling of environmental and recycling services. Handled consumer
calls. Re-open old accounts for company.
04/2011-11/2011
Randstad Co. Deer Park, NY
Material Handler-
Material locator and Deliverer with use of Powered Pallet Jack (OSHA Certified through
Broadridge)
01/2005-3/2010
Gianco, Ltd Svc Brentwood, NY Regional Sales Coordinator-
Managed the scheduling of environmental and recycling services. Handled consumer calls.
01/1999 11/2003
Robert Plan Brentwood, NY
Assistant EBT/Motion Clerk-
Organized and prepared case files. Tracked EBT files and set up 30 day extensions.
Helped with research and prepared motions. Retrieved files using excel and Light Perot System.
12/1992 1/2000
United Parcel Service Uniondale, NY
Loader/Bulk Distribution/Next Day Air Scanner-
Prepared and load trucks for delivery. Tracked and scanned packages to be shipped next day.
Education:
1990-1991 Hempstead High School Hempstead, NY 11550
Skills: MS Word, Excel, PowerPoint, Light Perot, OSHA40 Certified, Efficient and effective communicator.
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