Customer Service Team Members
Resume:
Results-driven marketing professional
with over *2 years of experience in
team management, customer service,
and facility oversight. Proven ability to
effectively collaborate with individuals
at all organizational levels.
Demonstrated expertise in driving
impactful marketing strategies and
delivering exceptional customer
experiences.
Team Management
Cargo Handling
Commercial Driving
Preventive Maintenance
Class A Commercial Driver's License
DOT & Safety Compliance
Load Security
Maintenance Requirements
Daily Vehicle Inspections
Work Logging
Predictive and Preventive
Maintenance
Machine Maintenance and Repair
No Degree
Eastfield College
Mesquite, TX,
Electrical
East Texas Food Bank
CDL Driver Tyler, TX 07/2023 to 10/2024
Maintained thorough records of mileage and fuel usage Conducted routine pre- and post-trip vehicle inspections Managed efficient routes to prevent delays and enhance schedules
Provided delivery updates to customers
Adhered strictly to safety procedures during vehicle operations
Interfaced with dispatchers to align transportation timelines Maintained timely and precise record-keeping for logs and tracking documents
Promoted an upbeat atmosphere alongside team members. Worked scheduled hours and accepted additional shifts during peak periods
Addressed complex mechanical problems efficiently. Addressed client issues promptly, leading to heightened satisfaction
Engaged in cross-functional team activities for project success
Snelling Staffing Services
Driver Tyler, TX 05/2023 to 07/2023
Maintained comprehensive mileage and fuel records
Performed routine pre- and post-trip inspections to evaluate vehicle condition
Optimized schedules through strategic route planning. Coordinated with clients to update them on deliveries Adhered to safety procedures during vehicle operations Coordinated transportation schedules with dispatchers and team members.
Maintained precise logs and tracking documents
Exhibited a positive attitude in fast-paced, customer- oriented setting
Volunteered for shifts during holidays
Conducted troubleshooting, executed basic repairs and communicated critical issues to upper management
David
McNutt
******.********@*****.***
Jacksonville, TX 75766
Summary
Skills
Education
Work History
DM
Completed deliveries using light trucks for trips extending up to 150 miles
Boosted customer satisfaction through rapid resolution of concerns.
Paw Paw's Transport Services LLC
Owner/Operator Jacksonville, TX 07/2021 to 05/2023 Cultivated strong customer relationships using a positive attitude
Established open and professional relationships with team members to achieve quick resolutions for various issues. Helped recruit top talent along with training and mentorship. Worked with team to identify areas of improvement and devised solutions based on findings.
Evaluated staff performance and provided coaching to address inefficiencies.
Supervised team members to confirm compliance with set procedures and quality requirements.
Conducted daily vehicle inspections and reported
maintenance issues for immediate remediation.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
Communicated route progress, noting traffic and
construction issues to avoid delays for critical deliveries. Lonestar Forklift
Field Service Technician Garland, TX 01/2014 to
07/2021
Diagnosed and repaired problems with electrical and mechanical systems.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Tested systems, noting issues and completing preventive maintenance.
Worked with diverse types of weather and ground conditions. Attended BYD and Hyundai workshops and safety team meetings to maximize technical knowledge.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Maintained company field response vehicle stocked with repair and replacement parts valued over $2500.00.
Contact this candidate