Annika Nielsen
Salt Lake City, UT ***** 503-***-****
***************@*****.*** – www.linkedin.com/in/annika-nielsen-1g8
EDUCATION
University of Utah, David Eccles School of Business Salt Lake City, UT
Bachelor of Science, Marketing December 2026
Related Coursework GPA 3.66
Foundations of Business – historical, philosophical, and current role of business in the world market.
Business Communication – effective communication through market research, advertising, and brand building.
Foundations of Excel—proficient in basic Excel skills and spreadsheet structure.
WORK EXPERIENCE
Mass Mutual Salt Lake City, UT
Benefit Advisor August 2024 – Present
Proficiently call up to 60 clients per day, educate and advise clients to help make their election for life insurance coverage, enroll them in coverage, and send out email confirmations.
Actively giving an exceptional standard of quality customer service, ensuring clients are educated on the product and happy with their personal experience with Mass Mutual, answering any questions that come their way, and professionally representing Mass Mutual.
Certified in Life and Health Insurance.
The Mint Facial Bar and Med Spa Salt Lake City, UT Receptionist September 2024 – Present
Professionally greeting and welcoming clients to the Facial Bar and Med Spa, checking clients in, checking clients out, handling all money transactions.
Performing duties of facial Bar and Med Spa including laundry, sweeping and moping, washing tools, and keeping the Med Spa running smoothly throughout the day.
Color Me Mine Hillsboro, OR
Sales Associate May 2024—August 2024
Performed in various roles such as cashier, store management, restocking and retail, opening and closing the store, cleanliness maintenance, kiln work, packaging, and waiting on tables.
Demonstrated exceptional multitasking abilities by taking online and in-person orders, working alone, and assisting up to 40 customers on a daily level.
Confidently engaged and worked with customers for long periods of time.
Boba Bee Salt Lake City, UT
Barista September 2023—May 2024
Actively engaged in various roles such as drink making, cash handling, store management, employee training, opening store, cleanliness maintenance, and boba stock inventory management.
Exhibit numerous multitasking abilities such as taking online and in-person orders, dedicating 100% of working time to proficiently operating the cash register, and assisting 40-50 customer transactions daily.
Proficient in adeptly managing store operations and customer interactions while working independently.
INTERESTS AND VOLUNTEER EXPERIENCE
Public speaking, 4H participant, climbing.
Classical pianist of 13 years.
Volunteered in a local women’s community group as an event planner for 8 months.